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Information about Hard Rock Hotel Cancun All-Inclusive Hotel

Live it up celebrity-style at the contemporary 4-star Hard Rock Hotel Cancun All-Inclusive, right by the sea and just a short walk from the designer shopping of Luxury Avenue. During your stay you'll be spoilt for choice, with several outdoor pools with swim-up bars, five gourmet restaurants, including Asian and Brazilian, a salon and spa, and great live entertinament. Designed to make you feel like a rock-star, each room has an LCD TV, private balcony and bathroom with spa tub.

Brick-oven style pizzaItalian fine dining a la cartePool barPool BarInternational buffetContemporary Mexican a la carteAsian a la carte – Izakaya, teppanyaki & sushiLobby bar

Services of Hard Rock Hotel Cancun All-Inclusive Hotel

  • Wheelchair Ramps
  • Outdoor pool
  • Free parking
  • Children programs
  • Pet amenities available
  • Daytime and evening entertainment
  • Onsite convention services
  • Meeting rooms
  • Meeting planner
  • Beach access
  • Hand sanitiser
  • 24-hour room service
  • Free Wi-Fi in public areas
  • Eco-Friendly
  • Cot on request
  • All-inclusive meal plan
  • Tennis
  • Deep cleaning disinfection program
  • spa
  • Reception (24 hours)
  • Health & safety trained staff
  • 24 hour room service
  • Golf course
  • Car rental desk
  • Business Center
  • Room service
  • Live entertainment
  • Number of rooms with wheelchair accessible showers
  • Staff equipped with protective equipment
  • Interior corridor access to rooms
  • Private dining for groups
  • Health & safety protective items
  • Swimming pool
  • Health Club
  • Kid's Club
  • Wakeup service
  • Restaurant
  • Wheelchair accessible rooms
  • Wedding Services

Address

Boulevard Kukulcan KM 14.5

Customers rating

91
3758 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Wellness Hotel
  • Resort Hotel
  • Family Hotel

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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