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Information about Grand Oasis Tulum Hotel

The hotel is located in the heart of the Riviera Maya, 153 kilometres from Cancun International Airport and 15 km from the archaeological site of Tulum. Surrounded by the theme parks, all close for a truly unforgettable experience and a few minutes from the centre of Akumal. The relaxing establishment is nestled on the beautiful beaches, ideal to enjoy a Caribbean holiday. The property offers rooms with terrace or balcony, decorated with a Mexican flair. On the premises guests will find an entertaining program of activities and a myriad of recreational options for the whole family, in an environment of great natural beauty.

Services of Grand Oasis Tulum Hotel

  • Secure parking
  • Local and international calls
  • Spa centre
  • All inclusive
  • Car park
  • Nightclub
  • Bar
  • Shop
  • Game room
  • À la carte dinner
  • Air conditioning in Restaurant
  • Swim-up bar
  • Snacks
  • Poolside snack bar
  • Internet access
  • Garden
  • Theatre / auditorium
  • Restaurant
  • Wired Internet
  • Bellboy service
  • 24-hour reception
  • 24-hour security
  • Bikes available
  • Meeting room
  • Air conditioning in public areas
  • Sun loungers
  • Lift access
  • Car hire
  • Kids’ club
  • Aqua fit
  • Gym
  • Sun terrace
  • Dining area
  • Massage
  • Wi-fi
  • Beauty salon
  • Entertainment programme for children
  • Private beach area
  • Spa treatments
  • All inclusive with alcoholic drinks own brands
  • Business centre
  • Vegetarian meal
  • Café
  • Buffet lunch
  • Smoke detector
  • Wheelchair-accessible
  • Private pool
  • Medical service
  • Children playground
  • Towels and bed linen
  • Smoking area
  • Non-smoking area


Carretera Chetumal-Puerto Juárez km 251

Customers rating

1022 reviews by TrustYou

Hotel badges

  • Beach Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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