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Information about Hotel Austin Paradise - Pulai Utama

Near Pulai Spring Country Club

Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.Make yourself at home in one of the 40 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.A stay at Hotel Austin Paradise - Pulai Utama places you in the heart of Johor Bahru, a 3-minute drive from Universiti Teknologi Malaysia and 6 minutes from Pulai Spring Country Club. This hotel is 14.3 mi (23 km) from KSL City Mall and 15 mi (24.2 km) from Johor Bahru City Square.Featured amenities include luggage storage and an elevator. Free self parking is available onsite.

Services of Hotel Austin Paradise - Pulai Utama

  • Free parking nearby
  • Smoke-free property
  • Property confirms they are implementing guest safety measures
  • Concierge services
  • Health or beauty spa nearby
  • Guests are provided with free hand sanitizer
  • Commonly-touched surfaces are cleaned with disinfectant
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Service animals not allowed
  • Shield between guests and staff in main contact areas
  • Reservation might be required for some facilities onsite
  • Front desk (limited hours)
  • Essential workers only - YES
  • Electrostatic spray is used for disinfection
  • Staff wears personal protective equipment
  • Staff temperature checks are conducted regularly
  • Contactless food service / room service is available
  • Luggage storage
  • No cribs (infant beds) available
  • Cashless transactions are available
  • Guest accommodation is sealed after cleaning
  • Free self parking
  • Pets not allowed
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Elevator
  • Property confirms they are implementing enhanced cleaning measures
  • Property follows regional sanitization guidelines Safe & Clean (Malaysia)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are compulsory at the property
  • Cash deposit required
  • Free WiFi
  • Property is cleaned with disinfectant
  • Wheelchair accessible – no
  • Stair-free path to entrance

Address

No 75, 77&79, Taman Pulai 7, Taman Pulai Utama

Customers rating

81
155 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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