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Information about Seven Terraces Hotel

Located in the capital city of Penang, Seven Terraces is only within a 5-minute walk to the significant Goddess of Mercy Temple and the popular Penang Peranakan Mansion. The property is just a 10-minute walk from Cheong Fatt Tze Mansion, Penang Museum and the large Chinese clan house of Khoo Kongsi. Penang International Airport is a convenient 30-minute drive away. Featuring a balcony, spacious air-conditioned rooms are equipped with an electric kettle, a personal safe, ironing facilities and a flat-screen TV. Private bathrooms come with a hairdryer, shower facilities and complimentary bath amenities. Seven Terraces operates a 24-hour front desk and provides luggage storage. Guests can request for massage services, while airport transfers can be arranged at additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please inform Seven Terraces in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Seven Terraces Hotel

  • Newspapers
  • Daily housekeeping
  • Use of cleaning chemicals that are effective against Coronavirus
  • Air conditioning
  • Private parking
  • Family rooms
  • Lift
  • Airport shuttle
  • WiFi
  • Laundry
  • Physical distancing in dining areas
  • Non-smoking rooms
  • Guest accommodation is disinfected between stays
  • Staff follow all safety protocols as directed by local authorities
  • WiFi available in all areas
  • Parking
  • Restaurant
  • Free WiFi
  • Concierge service
  • 24-hour front desk
  • On-site parking
  • Gift shop
  • Hand sanitizer in guest accommodation and key areas
  • Smoke alarms
  • Safety deposit box
  • Airport shuttle (additional charge)
  • Luggage storage
  • Free parking
  • Physical distancing rules followed
  • Internet services
  • Fire extinguishers
  • CCTV in common areas

Address

Stewart Lane

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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