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Information about Seven Terraces Hotel

Located in the capital city of Penang, Seven Terraces is only within a 5-minute walk to the significant Goddess of Mercy Temple and the popular Penang Peranakan Mansion. The property is just a 10-minute walk from Cheong Fatt Tze Mansion, Penang Museum and the large Chinese clan house of Khoo Kongsi. Penang International Airport is a convenient 30-minute drive away. Featuring a balcony, spacious air-conditioned rooms are equipped with an electric kettle, a personal safe, ironing facilities and a flat-screen TV. Private bathrooms come with a hairdryer, shower facilities and complimentary bath amenities. Seven Terraces operates a 24-hour front desk and provides luggage storage. Guests can request for massage services, while airport transfers can be arranged at additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please inform Seven Terraces in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Services of Seven Terraces Hotel

  • Gift shop
  • Physical distancing rules followed
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • Airport shuttle
  • Restaurant
  • Airport shuttle (additional charge)
  • Luggage storage
  • Physical distancing in dining areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Parking
  • Fire extinguishers
  • 24-hour front desk
  • Free WiFi
  • Newspapers
  • Daily housekeeping
  • Safety deposit box
  • Guest accommodation is disinfected between stays
  • CCTV in common areas
  • Smoke alarms
  • Non-smoking rooms
  • Private parking
  • Family rooms
  • Parking on site
  • Laundry
  • Air conditioning
  • Internet services
  • Free parking
  • WiFi available in all areas
  • Lift
  • Concierge service

Address

Stewart Lane

Customers rating

93
186 reviews by TrustYou

Hotel badges

  • Boutique Hotel
  • Luxury Hotel
  • Romantic Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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