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Information about Hotel Shangri-La Kota Kinabalu

In Kota Kinabalu (Downtown Kota Kinabalu)

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s)Fitness facilitiesShuttle servicesMake use of convenient amenities such as complimentary wireless Internet access, tour/ticket assistance, and a ballroom.Make yourself at home in one of the 120 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Enjoy Asian cuisine at Tivoli, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.With a stay at Hotel Shangri-La Kota Kinabalu, you'll be centrally located in Kota Kinabalu, within a 10-minute walk of Centre Point and Kompleks Asia City. This hotel is 0.6 mi (1 km) from Gaya Street Sunday Market and 1.2 mi (1.9 km) from Jesselton Point Ferry Terminal.

Services of Hotel Shangri-La Kota Kinabalu

  • Non-smoking rooms
  • Business centre
  • Hot tub/jacuzzi
  • Free parking
  • Internet services
  • Parking
  • Bar
  • Lift
  • Room service
  • 24-hour front desk
  • Staff follow all safety protocols as directed by local authorities
  • Air conditioning
  • Meeting/banquet facilities
  • Luggage storage
  • Safety deposit box
  • Restaurant
  • WiFi
  • Fax/photocopying
  • Dry cleaning
  • On-site parking
  • Soundproof rooms
  • Free WiFi
  • Family rooms
  • Physical distancing rules followed
  • Ironing service
  • Private parking
  • Laundry


75, Bandaran Berjaya

Customers rating

655 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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