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Information about Promenade Service Apartments Hotel

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.A stay at Promenade Service Apartments places you in the heart of Kota Kinabalu, steps from Centre Point and 3 minutes by foot from Warisan Square. This hotel is 0.9 mi (1.5 km) from Suria Sabah Shopping Mall and 1 mi (1.6 km) from Imago Shopping Mall.Make yourself at home in one of the 133 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as electric kettles and complimentary bottled water.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.

Services of Promenade Service Apartments Hotel

  • Accessible parking
  • CCTV in common areas
  • Guest accommodation sealed after cleaning
  • 24-hour security
  • Key access
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • Fire extinguishers
  • Key card access
  • Facilities for disabled guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Access to health care professionals
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Tour desk
  • Air conditioning
  • Non-smoking rooms
  • Family rooms
  • Internet services
  • Lift
  • WiFi
  • Minimarket on site
  • Fax/photocopying
  • Face masks for guests available
  • Parking
  • Car hire
  • Parking garage
  • Toilet with grab rails
  • Free WiFi
  • Wheelchair accessible
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shuttle service
  • Guest accommodation is disinfected between stays

Address

3-G-17, Lorong Api-Api 2, Api-Api Centre

Customers rating

79
2184 reviews by TrustYou

Hotel badges

  • Family Hotel
  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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