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Information about Promenade Service Apartments Hotel

Near Imago Shopping Mall

Make use of convenient amenities, which include tour/ticket assistance and a banquet hall.Make yourself at home in one of the 133 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as electric kettles and complimentary bottled water.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.A stay at Promenade Service Apartments places you in the heart of Kota Kinabalu, within a 15-minute walk of Imago Shopping Mall and Centre Point. This hotel is 0.5 mi (0.8 km) from Kota Kinabalu Central Market and 6.9 mi (11.1 km) from 1Borneo Hypermall.

Services of Promenade Service Apartments Hotel

  • Parking
  • Face masks for guests available
  • WiFi
  • Invoice provided
  • Car hire
  • Hand sanitizer in guest accommodation and key areas
  • Safety deposit box
  • CCTV in common areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • First aid kit available
  • Daily housekeeping
  • Fax/photocopying
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Mini-market on site
  • Guest accommodation is disinfected between stays
  • Access to health care professionals
  • Process in place to check health of guests
  • Fire extinguishers
  • Airport shuttle (additional charge)
  • Free WiFi
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Lift
  • Physical distancing rules followed
  • Facilities for disabled guests
  • Use of cleaning chemicals that are effective against Coronavirus
  • Shuttle service (additional charge)
  • Air conditioning
  • Family rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Non-smoking rooms
  • Laundry
  • Non-smoking throughout
  • Airport shuttle
  • Guest accommodation sealed after cleaning

Address

3-G-17, Lorong Api-Api 2, Api-Api Centre

Customers rating

81
1032 reviews by TrustYou

Hotel badges

  • City Hotel
  • Family Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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