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Information about Promenade Service Apartments Hotel

Near Imago Shopping Mall

Make yourself at home in one of the 133 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as electric kettles and complimentary bottled water.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.A stay at Promenade Service Apartments places you in the heart of Kota Kinabalu, within a 15-minute walk of Imago Shopping Mall and Centre Point. This hotel is 0.5 mi (0.8 km) from Kota Kinabalu Central Market and 6.9 mi (11.1 km) from 1Borneo Hypermall.Make use of convenient amenities, which include tour/ticket assistance and a banquet hall.

Services of Promenade Service Apartments Hotel

  • Process in place to check health of guests
  • WiFi
  • Lift
  • Safety deposit box
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Fire extinguishers
  • Daily housekeeping
  • Face masks for guests available
  • Non-smoking throughout
  • Invoice provided
  • Facilities for disabled guests
  • Air conditioning
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Fax/photocopying
  • Airport shuttle (additional charge)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Mini-market on site
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available

Address

3-G-17, Lorong Api-Api 2, Api-Api Centre

Customers rating

78
1357 reviews by TrustYou

Hotel badges

  • City Hotel
  • Family Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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