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Information about Promenade Service Apartments Hotel

In Kota Kinabalu (Downtown Kota Kinabalu)

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.Make use of convenient amenities such as complimentary wireless Internet access, tour/ticket assistance, and a banquet hall.A stay at Promenade Service Apartments places you in the heart of Kota Kinabalu, within a 5-minute walk of Warisan Square and Oceanus Waterfront Mall. This hotel is 1.3 mi (2 km) from Imago Shopping Mall and 1.8 mi (2.9 km) from Sutera Harbour.Make yourself at home in one of the 133 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as electric kettles and complimentary bottled water.

Services of Promenade Service Apartments Hotel

  • Family rooms
  • Non-smoking rooms
  • Car hire
  • Daily housekeeping
  • Staff follow all safety protocols as directed by local authorities
  • Guests can opt-out of daily cleaning service
  • Lift
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Air conditioning
  • Fire extinguishers
  • Internet services
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Non-smoking throughout
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Face masks for guests available
  • Minimarket on site
  • Laundry
  • Guest accommodation sealed after cleaning
  • Cashless payment available
  • Key card or motion-controlled electricity for guests
  • Free WiFi
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guests have the option to reuse towels
  • Shuttle service (additional charge)
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • Parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Invoice provided
  • Fax/photocopying
  • Facilities for disabled guests
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Access to health care professionals
  • WiFi
  • Physical distancing rules followed
  • Airport shuttle (additional charge)

Address

3-G-17, Lorong Api-Api 2, Api-Api Centre

Customers rating

83
958 reviews by TrustYou

Hotel badges

  • Family Hotel
  • City Hotel

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Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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