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Information about Promenade Service Apartments Hotel

In Kota Kinabalu (Downtown Kota Kinabalu)

Make use of convenient amenities such as complimentary wireless Internet access, tour/ticket assistance, and a banquet hall.Make yourself at home in one of the 133 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as electric kettles and complimentary bottled water.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.A stay at Promenade Service Apartments places you in the heart of Kota Kinabalu, within a 5-minute walk of Warisan Square and Oceanus Waterfront Mall. This hotel is 1.3 mi (2 km) from Imago Shopping Mall and 1.8 mi (2.9 km) from Sutera Harbour.

Services of Promenade Service Apartments Hotel

  • Facilities for disabled guests
  • Minimarket on site
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Parking
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Hand sanitizer in guest accommodation and key areas
  • Fire extinguishers
  • Adult only
  • Guest accommodation is disinfected between stays
  • Parking garage
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Internet services
  • Cashless payment available
  • Key card access
  • Access to health care professionals
  • Non-smoking rooms
  • WiFi
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Shuttle service
  • Non-smoking throughout
  • Toilet with grab rails
  • Invoice provided
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Lift
  • Fax/photocopying
  • Air conditioning
  • 24-hour front desk
  • Process in place to check health of guests
  • Shuttle service (additional charge)
  • Accessible parking
  • Free WiFi
  • Family rooms
  • Guest accommodation sealed after cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Wheelchair accessible
  • Safety deposit box
  • Face masks for guests available

Address

3-G-17, Lorong Api-Api 2, Api-Api Centre

Customers rating

80
1708 reviews by TrustYou

Hotel badges

  • Family Hotel
  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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