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Information about Mercure Kota Kinabalu City Centre Hotel

In Kota Kinabalu (Downtown Kota Kinabalu)

Enjoy Italian cuisine at Fratini's, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Due to COVID-19, this property’s food and beverage options may be limited.Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.A stay at Mercure Kota Kinabalu City Centre places you in the heart of Kota Kinabalu, within a 10-minute walk of Suria Sabah Shopping Mall and Gaya Street Sunday Market. This 4-star hotel is 2.2 mi (3.6 km) from Imago Shopping Mall and 2.5 mi (4 km) from Sutera Harbour.

Services of Mercure Kota Kinabalu City Centre Hotel

  • Fitness centre
  • Air conditioning
  • Tour desk
  • Pool with view
  • Terrace
  • Swimming Pool
  • Non-smoking rooms
  • Car hire
  • Daily housekeeping
  • Lift
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • Internet services
  • Currency exchange
  • WiFi
  • Fax/photocopying
  • Room service
  • Physical distancing in dining areas
  • Bar
  • Facilities for disabled guests
  • Access to health care professionals
  • Use of cleaning chemicals that are effective against Coronavirus
  • Outdoor pool
  • WiFi available in all areas
  • Concierge service
  • Laundry
  • Business centre
  • Express check-in/check-out
  • Pool/beach towels
  • Free WiFi
  • Private check-in/check-out
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • 24-hour front desk
  • Face masks for guests available
  • Dry cleaning
  • Restaurant
  • Luggage storage
  • Safety deposit box
  • Food can be delivered to guest accommodation
  • Delivered food is securely covered
  • Non-smoking throughout
  • Tennis court
  • Ironing service
  • Golf course (within 3 km)

Address

41, Jalan Gaya, Pusat Bandar

Customers rating

84
1842 reviews by TrustYou

Hotel badges

  • Family Hotel
  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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