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Information about Sunway Pyramid Hotel

Near Sunway Pyramid Mall

With a stay at Sunway Pyramid Hotel in Petaling Jaya, you'll be connected to the convention center, a 3-minute walk from Sunway Pyramid Mall and a 3-minute drive from Empire Shopping Gallery. This 4-star hotel is 8.3 mi (13.3 km) from University of Malaya and 8.8 mi (14.2 km) from Mid Valley Mega Mall.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.Make yourself at home in one of the 564 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Services of Sunway Pyramid Hotel

  • Bowling
  • Smoke alarms
  • Process in place to check health of guests
  • Water park
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Lift
  • Safety deposit box
  • Car hire
  • Airport shuttle
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Non-smoking throughout
  • Facilities for disabled guests
  • Air conditioning
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Family rooms
  • Luggage storage
  • Designated smoking area
  • Room service
  • Currency exchange
  • Snack bar
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Valet parking

Address

Jalan PJS11/15, Off Persiaran Lagoon

Customers rating

74
16 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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