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Information about Shangri Las Rasa Sayang Resort And Spa Penang Hotel

Near Eden Parade Shopping Centre

Enjoy international cuisine at Spice Market Cafe, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.The following facilities or services will be unavailable from March 8 2021 to December 31 2021 (dates subject to change):

  • One of the swimming pools
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 15.00 km.Make yourself at home in one of the 304 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.Located in George Town, Shangri-La's Rasa Sayang Resort and Spa, Penang is by the ocean, a 1-minute drive from Ferringgi Beach and 6 minutes from Tropical Spice Garden. This 5-star resort is 4.4 mi (7.1 km) from ESCAPE Adventureplay and 4.5 mi (7.2 km) from Entopia by Penang Butterfly Farm.Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Services of Shangri Las Rasa Sayang Resort And Spa Penang Hotel

  • Commonly-touched surfaces are cleaned with disinfectant
  • Limo or Town Car service available
  • Pets not allowed
  • Free area shuttle
  • Designated smoking areas (fines apply)
  • 24-hour front desk
  • Laundry facilities
  • Gloves are available to guests
  • Steam room
  • Sauna
  • Golf course on site
  • Property confirms they are implementing enhanced cleaning measures
  • Beach umbrellas
  • Number of bars/lounges - 2
  • Pool sun loungers
  • Contactless check-out is available
  • Spa tub
  • Children's club (free)
  • Protective clothing is available to guests
  • Free WiFi
  • Breakfast available (surcharge)
  • Picnic area
  • Airport transportation (surcharge)
  • Designated smoking areas
  • Free newspapers in lobby
  • Individually-wrapped food options are available for dinner
  • Supervised childcare/activities (surcharge)
  • Dry cleaning/laundry service
  • Please note, some room types at this property are not available when booking a stay with children.
  • Fitness facilities
  • Wheelchair-accessible concierge desk
  • Property confirms they are implementing guest safety measures
  • Wedding services
  • Number of restaurants - 3
  • Guests are provided with free hand sanitizer
  • Express check-out
  • Garden
  • Terrace
  • Gift shops or newsstand
  • Barbecue grill(s)
  • Pool umbrellas
  • Multilingual staff
  • Wheelchair-accessible public washroom
  • Wheelchairs available on site
  • Tours/ticket assistance
  • Staff temperature checks are conducted regularly
  • In-room accessibility
  • Elevator
  • Concierge services
  • Tennis on site
  • Wheelchair-accessible on-site restaurant
  • Children's pool
  • Individually-wrapped food options are available
  • Wheelchair-accessible meeting spaces/business center
  • Temperature checks are available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Hair salon
  • Luggage storage
  • Property is cleaned with disinfectant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair-accessible lounge
  • Porter/bellhop
  • Accessible bathroom
  • Social distancing measures are in place
  • Individually-wrapped food options are available for lunch
  • Outdoor tennis courts - 3
  • Babysitting or childcare (surcharge)
  • Free self parking
  • Meeting rooms
  • Safe-deposit box at front desk
  • Braille or raised signage
  • Individually-wrapped food options are available through room service
  • Spa treatment room(s)
  • Offsite parking discounted rates available
  • Full-service spa
  • Free long-term parking
  • Staff wears personal protective equipment
  • Number of outdoor pools - 2
  • Wheelchair accessible (may have limitations)
  • Free shopping center shuttle
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F


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Customers rating

8117 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Resort Hotel
  • Romantic Hotel
  • Wellness Hotel

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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