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Information about The Ritz-Carlton, Macau Hotel

Near Rua do Cunha

Make yourself at home in one of the 230 guestrooms featuring refrigerators and LED televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a complimentary water park, an outdoor pool, and a lazy river. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.When you stay at The Ritz-Carlton, Macau in Cotai, you'll be connected to a shopping center, within a 15-minute walk of Museum of Taipa and Coloane History and Macau Olympic Complex (Macau Stadium). This 5-star hotel is 1.4 mi (2.3 km) from Venetian Macao Casino and 1.1 mi (1.7 km) from Cotai Strip.Enjoy Chinese cuisine at Lai Heen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.

Services of The Ritz-Carlton, Macau Hotel

  • Snack bar
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Currency exchange
  • Casino
  • WiFi
  • Soundproof rooms
  • Airport shuttle
  • Air conditioning
  • Hand sanitizer in guest accommodation and key areas
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Designated smoking area
  • Pool/beach towels
  • Live music/performance
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Ironing service
  • Food can be delivered to guest accommodation
  • Airport shuttle (free)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shuttle service (free)
  • Dry cleaning
  • Sauna
  • Bar
  • Express check-in/check-out
  • CCTV in common areas
  • Business centre
  • Process in place to check health of guests
  • Swimming Pool
  • Barber/beauty shop
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Evening entertainment
  • Fitness centre
  • Tour desk
  • Physical distancing rules followed
  • Pool bar
  • Physical distancing in dining areas
  • Safety deposit box
  • Restaurant
  • Daily housekeeping
  • Non-smoking rooms
  • Private check-in/check-out
  • Meeting/banquet facilities
  • Room service
  • Kids' club
  • Fire extinguishers
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Happy hour
  • Trouser press
  • Breakfast in the room
  • Laundry
  • Family rooms
  • Smoke alarms
  • Luggage storage
  • Kid meals
  • 24-hour front desk
  • Outdoor pool (all year)
  • Free WiFi
  • Grocery deliveries
  • Fax/photocopying
  • Security alarm
  • Water slide
  • Lift
  • 24-hour security
  • WiFi available in all areas
  • Outdoor pool
  • Concierge service
  • First aid kit available
  • Massage
  • Spa and wellness centre
  • Water park
  • Use of cleaning chemicals that are effective against Coronavirus
  • Facilities for disabled guests

Address

Estrada da Baía da Nossa Senhora da, Esperanca

Customers rating

99
2408 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Romantic Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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