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Information about JW Marriott Hotel Macau Hotel

Near Rua do Cunha

A stay at JW Marriott Hotel Macau places you in the heart of Cotai, a 3-minute drive from Cotai Strip and 6 minutes from University of Macau. This 5-star hotel is 3.7 mi (5.9 km) from Macau Tower Convention and Entertainment Centre and 3.8 mi (6.1 km) from Macau Tower.Make yourself at home in one of the 1015 individually furnished guestrooms, featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.Enjoy Chinese cuisine at Man Ho, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is complimentary at scheduled times, and a ferry terminal shuttle is also provided at no charge.The following facilities are closed seasonally each year. They will be closed from December 29 to March 13:Swimming pool Due to COVID-19, this property’s food and beverage options may be limited.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a lazy river. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Hop aboard the complimentary shuttle and get to the casino or shopping center in no time.

Services of JW Marriott Hotel Macau Hotel

  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Casino
  • Spa and wellness centre
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Outdoor pool
  • WiFi
  • Fitness centre
  • Use of cleaning chemicals that are effective against Coronavirus
  • Valet parking
  • Physical distancing in dining areas
  • Designated smoking area
  • Lift
  • Soundproof rooms
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • ATM/cash machine on site
  • Currency exchange
  • Luggage storage
  • Outdoor pool (all year)
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Have you removed, or never offered, all plastic stirrers?
  • Express check-in/check-out
  • Allergy-free room
  • Newspapers
  • Key card or motion-controlled electricity for guests
  • Shuttle service (free)
  • Airport shuttle (free)
  • Pool/beach towels
  • CCTV in common areas
  • Physical distancing rules followed
  • Ironing service
  • Library
  • Pool bar
  • Parking
  • Bar
  • Dry cleaning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Breakfast in the room
  • Non-smoking rooms
  • Swimming Pool
  • Business centre
  • Guest accommodation is disinfected between stays
  • Guests have the option to reuse towels
  • Airport shuttle
  • Family rooms
  • Have you removed, or never offered, all plastic straws?
  • Happy hour
  • Safety deposit box
  • Trouser press
  • Facilities for disabled guests
  • Water sport facilities on site
  • Heated pool
  • Kids' club
  • Private check-in/check-out
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Fire extinguishers
  • Meeting/banquet facilities
  • Shops on site
  • CCTV outside property
  • Restaurant
  • 24-hour front desk
  • Children television networks
  • Hot tub/Jacuzzi
  • Water slide
  • Sauna
  • Free WiFi
  • Food can be delivered to guest accommodation
  • Smoke alarms
  • Shoeshine
  • WiFi available in all areas
  • Laundry
  • Children's playground
  • Concierge service
  • Kid-friendly buffet
  • Water park
  • Massage
  • Room service
  • Babysitting/child services
  • Kid meals
  • Ticket service
  • Bicycle rental (additional charge)
  • Fax/photocopying
  • 24-hour security
  • Air conditioning
  • Parking on site
  • Security alarm

Address

Estrada da Baía da Nossa Senhora de, Esperança, s/n

Customers rating

96
6190 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Casino Hotel
  • Resort Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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