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Information about Hotel Heintz

Offering free WiFi in all areas, the family-run hotel Heintz is situated in the medieval town of Vianden, featuring a garden courtyard terrace and a rustic wine bar. Limited parking is available on site for a fee. The rooms at the Heintz offer extra long beds, a flat-screen TV and views of the garden or the city of Vianden. Some of the rooms have a balcony with views over the garden and ancient town wall around Vianden. Guests can dine at one of the many eating facilities within a 5-minute walk. Breakfast is available every morning at Hotel Heintz. Vianden Castle is 500 metres from the hotel. The German border is 2 minutes away by car and Luxembourg is only 45 minutes’ drive from the hotel. There are many leisure activities available nearby including fishing, hiking and canoeing. There is a garage on site for motorcycle storage which can be used free of charge.

Parking is subject to availability due to limited spaces. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please inform Hotel Heintz in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please note that free Wi-Fi is available in the lobby, bar, garden, terrace and TV lounge. Please note that late check-in is possible upon request for an extra fee. Guests who will arrive later than expected need to contact Hotel Heintz directly. Please note that room location is not guaranteed and needs to be confirmed by management.

Services of Hotel Heintz

  • Process in place to check health of guests
  • Tour desk
  • Non-smoking throughout
  • Invoice provided
  • Fax/photocopying
  • Lift
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Cycling
  • Smoke alarms
  • WiFi
  • Physical distancing in dining areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • Guest accommodation is disinfected between stays
  • Key access
  • Allergy-free room
  • Express check-in/check-out
  • Private check-in/check-out
  • First aid kit available
  • Parking
  • Canoeing
  • Luggage storage
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Sun terrace
  • Shared lounge/TV area
  • Trouser press
  • Terrace
  • Ironing service
  • Family rooms
  • Non-smoking rooms
  • Vending machine (drinks)
  • Bar
  • Picnic area
  • Hiking
  • Cashless payment available
  • Lockers
  • Garden
  • Private parking
  • Concierge service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Wine/champagne
  • CCTV outside property
  • CCTV in common areas
  • Parking on site
  • WiFi available in all areas
  • Designated smoking area
  • Contactless check-in/check-out
  • Guest accommodation sealed after cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Security alarm
  • Outdoor furniture
  • Heating
  • Fire extinguishers
  • Safety deposit box
  • Fishing
  • Free WiFi
  • Daily housekeeping
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Street parking
  • Coffee house on site
  • Delivered food is securely covered

Address

55, Grand Rue

Customers rating

86
807 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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