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Information about Hotel Francais

Located in the heart of Luxembourg City, directly on the Place d’Armes, this elegant hotel offers comfortable guest rooms and studios, a French restaurant and an outside terrace. The Hôtel Français provides you with a great base in the pedestrian area of the city. Benefit from 24-hour service and free Wi-Fi access in the lobby. Wake up each day with a wholesome breakfast before exploring the city centre. Restaurant-Café Français serves a varied selection of French and Luxembourgian dishes. From 11:00 till 23:00 you can enjoy good food and have a drink in its warm atmosphere. Weather permitting, you can sit out on the lively terrace. Every hotel guest who visits the restaurant will receive a glass of crèmant.

Please inform Hotel Francais in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that paid parking is available at a nearby underground parking garage (400 meters from the hotel).

Services of Hotel Francais

  • Invoice provided
  • Physical distancing in dining areas
  • Non-smoking throughout
  • Bar
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Kid meals
  • All windows are double-glazed
  • Bike tours
  • Sun terrace
  • Luggage storage
  • Tour or class about local culture
  • Only using water-efficient showers (e.g smart showers, low-flow showerheads)
  • Fax/photocopying
  • Lift
  • Packed lunches
  • Have you removed, or never offered, all plastic straws?
  • Cashless payment available
  • Express check-in/check-out
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Non-smoking rooms
  • Walking tours
  • Newspapers
  • Smoke alarms
  • Allergy-free room
  • Cycling
  • Concierge service
  • CCTV in common areas
  • Books, DVDs, music for children
  • WiFi
  • WiFi available in all areas
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
  • Room service
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Private check-in/check-out
  • Soundproof rooms
  • Restaurant
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fire extinguishers
  • Meeting/banquet facilities
  • Guests can opt-out of daily cleaning service
  • Heating
  • 24-hour security
  • Special diet menus (on request)
  • Guest accommodation is disinfected between stays
  • Hand sanitizer in guest accommodation and key areas
  • Guests have the option to reuse towels
  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Security alarm
  • Internet services
  • Temporary art galleries
  • Live music/performance
  • Have you removed, or never offered, all plastic stirrers?
  • Daily housekeeping
  • Breakfast in the room
  • Free WiFi
  • Local artists are offered a platform to display their talents
  • Terrace
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Safety deposit box
  • Ironing service
  • Laundry

Address

Place d'Armes 14

Customers rating

81
575 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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