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Information about Hotel Grey

Opposite Luxembourg’s Train Station, Hotel Grey offers design accommodation with free WiFi within a 10-minute walk from the historical city centre. Its lobby has a 24-hour front desk and a lift. The air-conditioned rooms and penthouses at Hotel Grey come with a flat-screen TV, an iPod docking station and a minibar. Some rooms have a balcony. There are free toiletries and a hairdryer in the modern bathroom. A room service breakfast is available. Guests can also relax with a drink at the bar. Kirchberg is 10 minutes’ drive from Hotel Grey. From the Grey, it is a 5-minute bus ride to the centre and a 2-minute walk to the shopping district.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Grey in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Fitness centre is closed from Thu 03 Jun 2021 until Fri 31 Dec 2021 For all bookings of more than 3 rooms (from 4 units above) the cancellation free of charge is up to 7 days prior arrival. After that period, 100% of the first night will be charged.

Services of Hotel Grey

  • Fitness centre
  • Non-smoking throughout
  • Process in place to check health of guests
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Family rooms
  • Car hire
  • Access to health care professionals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Luggage storage
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Delivered food is securely covered
  • 24-hour front desk
  • Guest accommodation sealed after cleaning
  • Soundproof rooms
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Lift
  • Food can be delivered to guest accommodation
  • Private check-in/check-out
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Ironing service
  • Heating
  • First aid kit available
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Free WiFi
  • WiFi
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • Internet services
  • Air conditioning
  • Fax/photocopying
  • Parking
  • Bar
  • Non-smoking rooms

Address

4, rue Joseph Junk

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At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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