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Information about Hotel Grey

Opposite Luxembourg’s Train Station, Hotel Grey offers design accommodation with free WiFi within a 10-minute walk from the historical city centre. Its lobby has a 24-hour front desk and a lift. The air-conditioned rooms and penthouses at Hotel Grey come with a flat-screen TV, an iPod docking station and a minibar. Some rooms have a balcony. There are free toiletries and a hairdryer in the modern bathroom. A room service breakfast is available. Guests can also relax with a drink at the bar. Kirchberg is 10 minutes’ drive from Hotel Grey. From the Grey, it is a 5-minute bus ride to the centre and a 2-minute walk to the shopping district.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Grey in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Fitness centre is closed from Thu 03 Jun 2021 until Fri 31 Dec 2021 For all bookings of more than 3 rooms (from 4 units above) the cancellation free of charge is up to 7 days prior arrival. After that period, 100% of the first night will be charged.

Services of Hotel Grey

  • 24-hour front desk
  • WiFi
  • Car hire
  • Guest accommodation is disinfected between stays
  • Ironing service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Fax/photocopying
  • Laundry
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Shared lounge/TV area
  • Non-smoking rooms
  • Cashless payment available
  • Physical distancing in dining areas
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Newspapers
  • Access to health care professionals
  • Fitness centre
  • Face masks for guests available
  • Air conditioning
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Heating
  • Non-smoking throughout
  • Physical distancing rules followed
  • Private check-in/check-out
  • Soundproof rooms
  • Free WiFi
  • Staff follow all safety protocols as directed by local authorities
  • WiFi available in all areas
  • Internet services
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Lift
  • Family rooms
  • Bar
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Delivered food is securely covered
  • Dry cleaning
  • Parking

Address

4, rue Joseph Junk

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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