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Information about Hotel Grey

Opposite Luxembourg’s Train Station, Hotel Grey offers design accommodation with free WiFi within a 10-minute walk from the historical city centre. Its lobby has a 24-hour front desk and a lift. The air-conditioned rooms and penthouses at Hotel Grey come with a flat-screen TV, an iPod docking station and a minibar. Some rooms have a balcony. There are free toiletries and a hairdryer in the modern bathroom. A room service breakfast is available. Guests can also relax with a drink at the bar. Kirchberg is 10 minutes’ drive from Hotel Grey. From the Grey, it is a 5-minute bus ride to the centre and a 2-minute walk to the shopping district.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Grey in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. For all bookings of more than 3 rooms (from 4 units above) the cancellation free of charge is up to 7 days prior arrival. After that period, 100% of the first night will be charged.

Services of Hotel Grey

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Use of cleaning chemicals that are effective against Coronavirus
  • Bar
  • Lift
  • WiFi
  • Laundry
  • Physical distancing in dining areas
  • Non-smoking rooms
  • Shared lounge/TV area
  • WiFi available in all areas
  • Spa and wellness centre
  • Parking
  • 24-hour front desk
  • Ironing service
  • Hand sanitizer in guest accommodation and key areas
  • Delivered food is securely covered
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Fax/photocopying
  • Car hire
  • Dry cleaning
  • Newspapers
  • First aid kit available
  • Access to health care professionals
  • Guest accommodation sealed after cleaning
  • Air conditioning
  • Cashless payment available
  • Family rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Soundproof rooms
  • Guest accommodation is disinfected between stays
  • Heating
  • Staff follow all safety protocols as directed by local authorities
  • Free WiFi
  • Safety deposit box
  • Non-smoking throughout
  • Face masks for guests available
  • Luggage storage
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing rules followed
  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • Fitness centre
  • Private check-in/check-out

Address

4, rue Joseph Junk

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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