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Information about Union Plaza Hotel

Featuring free WiFi throughout the property, Union Plaza is located in Astana, within a 20-minute walk of Astana Arena. Guests can enjoy the on-site cafe and bar. Free private parking is available on site. Almaty Bust Stop is a 4-minute walk of the inn. Each room at this property is air conditioned and has a flat-screen TV. You will find a minibar and kettle in the room. The private bathroom is equipped with a shower and a hairdryer. For your comfort, you will find bathrobes and slippers. There is a 24-hour front desk at the property. Nur-Astana Mosque is 900 metres from Union Plaza, while Bayterek Monument is a 6-minute drive of the inn. Astana Train Station is a 20-minute drive of the property, and Astana International Airport is 14 km away.

Services of Union Plaza Hotel

  • Breakfast in the room
  • Smoke alarms
  • Express check-in/check-out
  • WiFi
  • Private check-in/check-out
  • Lift
  • Airport shuttle
  • Bar
  • Lockers
  • WiFi available in all areas
  • CCTV in common areas
  • Tour desk
  • Children television networks
  • Free parking
  • Fire extinguishers
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Non-smoking throughout
  • Bridal suite
  • Facilities for disabled guests
  • Ticket service
  • Air conditioning
  • On-site parking
  • Parking
  • Barber/beauty shop
  • Shared lounge/TV area
  • Restaurant
  • Family rooms
  • Designated smoking area
  • Room service
  • Fax/photocopying
  • Airport shuttle (additional charge)
  • Non-smoking rooms
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Private parking
  • Laundry
  • Free WiFi
  • Shuttle service (additional charge)
  • CCTV outside property


Street Almaty 1/1

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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