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Information about Torgay Hotel

Featuring free Wi-Fi and a 24-hour reception, this hotel is located in Astana city, 1 km from the Kazakhstan Sports Complex. It offers air-conditioned rooms with a fridge. Every room at Torgay Hotel has a classical design and includes a safety deposit box and a work desk. A hairdryer is provided in the bathrooms. Oriental cuisine, as well as European dishes, is served in the Garden Restaurant, while local drinks and international cocktails are offered at the Orient-style Torgay Bar. Evraziya Shopping Centre is 3 minutes’ walk from Torgay Hotel, and the Square of the Homeland Defenders is 1.5 km away. Astana Airport is 20 km from the hotel.

Please inform Torgay Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In case of early check-in (00:00-12:00) and late check-out (12:00 - 21:00) guests are required to pay an extra fee of 50% of the room rate.

Services of Torgay Hotel

  • Non-smoking rooms
  • Internet services
  • Air conditioning
  • Safety deposit box
  • Daily housekeeping
  • Bar
  • Room service
  • Physical distancing rules followed
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Fax/photocopying
  • Parking
  • Key card or motion-controlled electricity for guests
  • Free parking
  • WiFi available in all areas
  • WiFi
  • Laundry
  • Private parking
  • Security alarm
  • Heating
  • Smoke alarms
  • CCTV in common areas
  • Parking on site
  • Thermometers for guests provided by property
  • Shuttle service (additional charge)
  • 24-hour front desk
  • Free WiFi
  • Meeting/banquet facilities
  • Luggage storage
  • Hand sanitizer in guest accommodation and key areas
  • Fire extinguishers
  • Ironing service
  • Face masks for guests available
  • ATM/cash machine on site
  • CCTV outside property
  • Lift
  • Food can be delivered to guest accommodation
  • Designated smoking area

Address

Satpaeva, 15

Customers rating

88
117 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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