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Information about The St. Regis Astana Hotel

Near Khan Shatyr

Make yourself at home in one of the 120 guestrooms featuring iPod docking stations and LED televisions. Your bed comes with down comforters and Frette Italian sheets. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Enjoy international cuisine at The Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 11 AM for a fee.A stay at The St. Regis Astana places you in the heart of Nur-Sultan, within a 10-minute drive of Khan Shatyr and Kazakhstan Ministry of Foreign Affairs. This 5-star hotel is 2.4 mi (3.8 km) from Keruen and 2.4 mi (3.9 km) from Bayterek Tower.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional features at this Beaux Arts hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Nur-Sultan? This hotel has facilities measuring 12379 square feet (1150 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Services of The St. Regis Astana Hotel

  • Board games/puzzles
  • Shoeshine
  • Library
  • Packed lunches
  • Pool/beach towels
  • Pets allowed
  • Car hire
  • Airport shuttle
  • Tour or class about local culture
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • WiFi available in all areas
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Live music/performance
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Tennis court
  • Heating
  • Bridal suite
  • Facilities for disabled guests
  • Walking tours
  • Special diet menus (on request)
  • Pool with view
  • Parking
  • Indoor pool (all year)
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Hammam
  • Restaurant
  • Sauna
  • Designated smoking area
  • Trouser press
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Books, DVDs, music for children
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Terrace
  • Physical distancing rules followed
  • Cooking class
  • Karaoke
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Infinity pool
  • Smoke alarms
  • Garden
  • Heated pool
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Kid-friendly buffet
  • Lift
  • Bicycle rental (additional charge)
  • Fitness centre
  • Safety deposit box
  • Indoor pool
  • Bar
  • Kids' club
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Hot tub/jacuzzi
  • Children television networks
  • ATM/cash machine on site
  • Free parking
  • Physical distancing in dining areas
  • Indoor play area
  • Shops (on site)
  • Live sport events (broadcast)
  • Non-smoking throughout
  • Babysitting/child services
  • Ticket service
  • Air conditioning
  • On-site parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Luggage storage
  • Family rooms
  • Room service
  • Spa and wellness centre
  • Non-smoking rooms
  • Business centre
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Grocery deliveries
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Newspapers
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • CCTV outside property

Address

1 Kabanbay Batyr Avenue

Customers rating

94
809 reviews by TrustYou

Hotel badges

  • City Hotel

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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