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Information about The St. Regis Astana Hotel

Near Khan Shatyr

Make yourself at home in one of the 120 guestrooms featuring iPod docking stations and LED televisions. Your bed comes with down comforters and Frette Italian sheets. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.A stay at The St. Regis Astana places you in the heart of Nur-Sultan, within a 10-minute drive of Khan Shatyr and Kazakhstan Ministry of Foreign Affairs. This 5-star hotel is 2.4 mi (3.8 km) from Keruen and 2.4 mi (3.9 km) from Bayterek Tower.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional features at this Beaux Arts hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Enjoy international cuisine at The Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Nur-Sultan? This hotel has facilities measuring 12379 square feet (1150 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Services of The St. Regis Astana Hotel

  • Non-smoking throughout
  • Free parking
  • Lift
  • Books, DVDs, music for children
  • Tour or class about local culture
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Air conditioning
  • Fax/photocopying
  • Swimming Pool
  • Luggage storage
  • Cooking class
  • Internet services
  • Pool with view
  • Packed lunches
  • Walking tours
  • Smoke alarms
  • Pets allowed
  • On-site parking
  • Spa and wellness centre
  • Fitness centre
  • Board games/puzzles
  • Shoeshine
  • Physical distancing rules followed
  • WiFi
  • Concierge service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Heated pool
  • Massage
  • Designated smoking area
  • WiFi available in all areas
  • Soundproof rooms
  • Live sport events (broadcast)
  • 24-hour security
  • Hand sanitizer in guest accommodation and key areas
  • Babysitting/child services
  • Room service
  • Special diet menus (on request)
  • Ticket service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV outside property
  • Shops (on site)
  • Heating
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • Car hire
  • Food can be delivered to guest accommodation
  • Safety deposit box
  • Bicycle rental (additional charge)
  • Bridal suite
  • Kid meals
  • Sauna
  • Free WiFi
  • Tennis court
  • Hot tub/jacuzzi
  • Kid-friendly buffet
  • Laundry
  • Hammam
  • Indoor pool
  • Trouser press
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Bar
  • Barber/beauty shop
  • Non-smoking rooms
  • 24-hour front desk
  • Karaoke
  • Garden
  • Newspapers
  • Grocery deliveries
  • VIP room facilities
  • CCTV in common areas
  • Private parking
  • Infinity pool
  • Parking
  • Library
  • Kids' club
  • Guest accommodation is disinfected between stays
  • Facilities for disabled guests
  • Indoor pool (all year)
  • Children television networks
  • Business centre
  • Airport shuttle
  • Restaurant
  • ATM/cash machine on site
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Live music/performance
  • Indoor play area
  • Shared lounge/TV area
  • Bike tours
  • Terrace
  • Pool/beach towels
  • Family rooms
  • Ironing service

Address

1 Kabanbay Batyr Avenue

Customers rating

93
649 reviews by TrustYou

Hotel badges

  • City Hotel

Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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