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Information about The St. Regis Astana Hotel

A stay at The St. Regis Astana places you in the heart of Nur-Sultan, a 10-minute drive from Khan Shatyr and 10 minutes from Kazakhstan Ministry of Foreign Affairs. This 5-star hotel is 2.4 mi (3.8 km) from Keruen and 2.5 mi (4 km) from Bayterek Tower.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional features at this Beaux Arts hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Nur-Sultan? This hotel has facilities measuring 12379 square feet (1150 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 120 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and Frette Italian sheets. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while 55-inch LED televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Enjoy international cuisine at The Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 11 AM for a fee.

Services of The St. Regis Astana Hotel

  • Kid-friendly buffet
  • Sun terrace
  • WiFi
  • Car hire
  • Airport shuttle
  • Grocery deliveries
  • Special diet menus (on request)
  • Bicycle rental (additional charge)
  • Wheelchair accessible
  • Concierge service
  • Packed lunches
  • Soundproof rooms
  • Daily housekeeping
  • Massage
  • Meeting/banquet facilities
  • Toilet with grab rails
  • Hammam
  • Heating
  • Bridal suite
  • Room service
  • Barber/beauty shop
  • Private parking
  • Tennis court
  • Accessible parking
  • Ironing service
  • Non-smoking throughout
  • Parking
  • Babysitting/child services
  • Restaurant
  • Books, DVDs, music for children
  • Karaoke
  • 24-hour front desk
  • WiFi available in all areas
  • Laundry
  • Designated smoking area
  • Board games/puzzles
  • Sauna
  • Terrace
  • Children television networks
  • Garden
  • Library
  • Dry cleaning
  • Lift
  • Fitness centre
  • Safety deposit box
  • Trouser press
  • Kids' club
  • Indoor pool
  • Bar
  • VIP room facilities
  • Indoor play area
  • Higher level toilet
  • Hot tub/jacuzzi
  • Indoor pool (all year)
  • Free parking
  • Internet services
  • Shops (on site)
  • Street parking
  • Facilities for disabled guests
  • Emergency cord in bathroom
  • ATM/cash machine on site
  • Air conditioning
  • Ticket service
  • On-site parking
  • Family rooms
  • Luggage storage
  • Shared lounge/TV area
  • Shoeshine
  • Business centre
  • Non-smoking rooms
  • Lower bathroom sink
  • Spa and wellness centre
  • Secured parking
  • Free WiFi
  • Kid meals
  • Newspapers
  • Fax/photocopying

Address

1 Kabanbay Batyr Avenue

Customers rating

95
959 reviews by TrustYou

Hotel badges

  • City Hotel

Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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