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Information about The St. Regis Astana Hotel

Near Khan Shatyr

Enjoy international cuisine at The Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 11 AM for a fee.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional features at this Beaux Arts hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Nur-Sultan? This hotel has facilities measuring 12379 square feet (1150 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 120 guestrooms featuring iPod docking stations and LED televisions. Your bed comes with down comforters and Frette Italian sheets. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.A stay at The St. Regis Astana places you in the heart of Nur-Sultan, within a 10-minute drive of Khan Shatyr and Kazakhstan Ministry of Foreign Affairs. This 5-star hotel is 2.4 mi (3.8 km) from Keruen and 2.4 mi (3.9 km) from Bayterek Tower.

Services of The St. Regis Astana Hotel

  • Shoeshine
  • Walking tours
  • Pool with view
  • Ticket service
  • Spa and wellness centre
  • Laundry
  • Terrace
  • Hammam
  • Family rooms
  • Swimming Pool
  • Private parking
  • Heated pool
  • On-site parking
  • Dry cleaning
  • Trouser press
  • Business centre
  • Indoor pool (all year)
  • Infinity pool
  • Pool/beach towels
  • Hand sanitizer in guest accommodation and key areas
  • Smoke alarms
  • Lift
  • Massage
  • Internet services
  • Karaoke
  • Bar
  • Kids' club
  • Airport shuttle
  • Physical distancing in dining areas
  • Kid meals
  • Staff follow all safety protocols as directed by local authorities
  • Soundproof rooms
  • Meeting/banquet facilities
  • Shared lounge/TV area
  • Children television networks
  • Food can be delivered to guest accommodation
  • Facilities for disabled guests
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Grocery deliveries
  • Barber/beauty shop
  • Air conditioning
  • Hot tub/jacuzzi
  • Physical distancing rules followed
  • 24-hour security
  • Fitness centre
  • Luggage storage
  • Indoor play area
  • Newspapers
  • Designated smoking area
  • Board games/puzzles
  • Babysitting/child services
  • Daily housekeeping
  • Live sport events (broadcast)
  • Pets allowed
  • Guest accommodation is disinfected between stays
  • Bridal suite
  • Tennis court
  • Room service
  • WiFi
  • Cooking class
  • Live music/performance
  • Special diet menus (on request)
  • Fire extinguishers
  • Non-smoking rooms
  • Sun terrace
  • Use of cleaning chemicals that are effective against Coronavirus
  • Ironing service
  • Car hire
  • 24-hour front desk
  • Fax/photocopying
  • Parking
  • CCTV in common areas
  • Free parking
  • Shops (on site)
  • ATM/cash machine on site
  • Free WiFi
  • Indoor pool
  • Garden
  • Concierge service
  • Kid-friendly buffet
  • WiFi available in all areas
  • Restaurant
  • VIP room facilities
  • Tour or class about local culture
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Library
  • Books, DVDs, music for children
  • Non-smoking throughout
  • CCTV outside property
  • Heating
  • Packed lunches
  • Safety deposit box
  • Sauna


1 Kabanbay Batyr Avenue

Customers rating

755 reviews by TrustYou

Hotel badges

  • City Hotel

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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