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Information about ibis Astana Hotel

Near Schoolchildren's Palace

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Nur-Sultan? This hotel has facilities measuring 1938 square feet (180 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Satisfy your appetite with international cuisine at Ibis Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/café. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.Due to COVID-19, this property’s food and beverage options may be limited.Stay in one of 249 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.A stay at ibis Astana Hotel places you in the heart of Nur-Sultan, just a 3-minute walk from Schoolchildren's Palace and within a 5-minute drive of Hazret Sultan Mosque. This eco-friendly hotel is 0.9 mi (1.5 km) from The US Embassy and the Consulate in Kazakhstan and 1.3 mi (2.1 km) from Palace of Peace and Reconciliation.

Services of ibis Astana Hotel

  • CCTV in common areas
  • On-site parking
  • Ironing service
  • Free parking
  • 24-hour security
  • 24-hour front desk
  • Laundry
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Shoeshine
  • Shared lounge/TV area
  • Special diet menus (on request)
  • Physical distancing in dining areas
  • Non-smoking rooms
  • Private parking
  • Meeting/banquet facilities
  • WiFi
  • Pets allowed
  • Cashless payment available
  • Shuttle service (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Business centre
  • Live sport events (broadcast)
  • Mini-market on site
  • Parking
  • Breakfast in the room
  • Dry cleaning
  • Fire extinguishers
  • Allergy-free room
  • Smoke alarms
  • Delivered food is securely covered
  • Airport shuttle (additional charge)
  • Soundproof rooms
  • Physical distancing rules followed
  • Lockers
  • Tour desk
  • Concierge service
  • Restaurant
  • Ticket service
  • ATM/cash machine on site
  • Lift
  • Staff follow all safety protocols as directed by local authorities
  • Security alarm
  • WiFi available in all areas
  • Facilities for disabled guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Family rooms
  • Snack bar
  • Daily housekeeping
  • Luggage storage
  • Bar
  • Airport shuttle
  • CCTV outside property
  • First aid kit available
  • Access to health care professionals
  • Free WiFi
  • Air conditioning
  • Internet services
  • Face masks for guests available
  • Food can be delivered to guest accommodation
  • Invoice provided
  • Express check-in/check-out
  • Packed lunches
  • Heating
  • Newspapers
  • Safety deposit box


38 Tauelsizdik Ave

Customers rating

1501 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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