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Information about Turkestan Hotel

The Turkestan Hotel in Almaty is located next to one of Almaty’s largest markets. Almaty Train Station is a 10-minute drive away. Behind a modern, glass exterior, the Turkestan Hotel welcomes guests with a spacious lobby and 24-hour reception. A cable TV, telephone and personal fridge are standard features in all of the Turkestan’s simply furnished rooms. Each offers an individual design and a choice of a private or shared bathroom. Almaty Airport is about 30 minutes from Hotel Turkestan by car. The historic Ascension Cathedral and peaceful Gorky Park are within 1 km and easily reachable by foot.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Services of Turkestan Hotel

  • Invoice provided
  • Bar
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Fax/photocopying
  • Face masks for guests available
  • Cycling
  • Lift
  • Luggage storage
  • Shuttle service (additional charge)
  • Process in place to check health of guests
  • 24-hour front desk
  • Free WiFi
  • Smoke alarms
  • Barber/beauty shop
  • Children television networks
  • Lockers
  • Shops (on site)
  • Internet services
  • 24-hour security
  • Air conditioning
  • Non-smoking rooms
  • Heating
  • WiFi available in all areas
  • WiFi
  • Massage
  • Hiking
  • Cashless payment available
  • Kid-friendly buffet
  • Use of cleaning chemicals that are effective against Coronavirus
  • Private check-in/check-out
  • Designated smoking area
  • Ironing service
  • CCTV outside property
  • Chapel/shrine
  • CCTV in common areas
  • Safety deposit box
  • Mini-market on site
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Daily housekeeping
  • First aid kit available
  • Security alarm
  • Thermometers for guests provided by property
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Bridal suite
  • Laundry
  • Food can be delivered to guest accommodation
  • Non-smoking throughout

Address

Makataeva/Pushkina, 51/34

Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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