The Ritz-Carlton, Almaty

95Excellent1074 reviews
Esentai Tower, 77/7 Al Farabi Avenue Almaty, Kazakhstan
from
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Accommodation information

Location

A stay at The Ritz-Carlton, Almaty places you in the heart of Almaty, within a 10-minute drive of National Museum of Kazakhstan and Almaty Central Stadium. This luxury hotel is 3 mi (4.8 km) from Almaty Opera House and 3.9 mi (6.3 km) from Zenkov Cathedral.

Restaurant

Enjoy Mediterranean cuisine at Seven, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 145 air-conditioned rooms featuring heated floors and LED televisions. Wired and wireless internet access is complimentary, while iPod docking stations and digital programming provide entertainment. Conveniences include phones, as well as safes and desks.

Other information

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 10330 square feet (960 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Facilities

  • Covid-19 measures
  • Free WiFi
  • Free parking nearby
  • Pet max weight (per pet) in kg is 10
  • Babysitting service
  • Show all
Check-in
Fri 19 Jul
from 15:00 to 23:30
Check-out
Mon 22 Jul
from 12:00
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Travellers / Rooms
2 travellers, 1 room
Room 1
Adults
(12+)
2
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Age at time of travel
Infant, 0-11 months
Infant, 12-23 months
2 years old
3 years old
4 years old
5 years old
6 years old
7 years old
8 years old
9 years old
10 years old
11 years old
Fri 19 Jul
-
Mon 22 Jul
July 2024
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Tue
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Sun
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Approximate prices in GBP for 1 night

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Trip overview

Fri, 19 Jul - Mon, 22 Jul
2 travellers, 1 room
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Facilities at The Ritz-Carlton, Almaty

Most popular
  • Covid-19 measures
  • Free WiFi
  • Free parking nearby
  • Pet max weight (per pet) in kg is 10
  • Babysitting service
  • Braille or raised signage
  • Multilingual staff
  • Breakfast available (surcharge)
  • Number of indoor pools - 1
  • 24-hour fitness facilities
  • Computer station
  • Business center
  • Change of bed sheets (on request)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs

Covid-19 measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Contactless check-in is available
  • Contactless check-out is available
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer
  • Masks are available to guests
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Protective clothing is available to guests
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Staff wears personal protective equipment
  • Temperature checks are available to guests
Internet
  • Free WiFi
  • Free wired internet
  • Internet access in public areas - high speed
Parking
  • Free parking nearby
  • Free self parking
  • Parking (limited spaces)
  • Valet parking (surcharge)
Pets
  • Pet max weight (per pet) in kg is 10
  • Pet max weight (per pet) in lb is 22
  • Pets allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
Children
  • Babysitting service
  • Highchairs
Accessibility
  • Braille or raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
Language spoken
  • Multilingual staff
Food & drink
  • Breakfast available (surcharge)
  • Couples/private dining
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Number of restaurants - 2
  • Snack bar/deli
  • Vegan menu options available
  • Vegetarian breakfast available
  • Vegetarian menu options available
  • Water dispenser
Swimming pool
  • Number of indoor pools - 1
  • Swimming pool
Activities
  • 24-hour fitness facilities
  • Art gallery on site
  • Ballroom
  • Bicycle rentals nearby
  • Designer stores on site
  • Fitness facilities
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Library
  • Limo or town car service available
  • Mountain climbing nearby
  • Proposal/romance packages available
  • Sauna
  • Scooter/moped rentals nearby
  • Shopping mall on site
  • Ski storage
  • Snowboarding nearby
  • Spa services on site
  • Spa treatment room(s)
  • Telescope
  • Terrace
  • Tours/ticket assistance
  • Wedding services
Media & technology
  • Computer station
Business equipment
  • Business center
  • Conference center
  • Conference space
  • Conference space size (feet) - 10330
  • Conference space size (meters) - 960
  • Meeting rooms
Cleaning services
  • Change of bed sheets (on request)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Property is cleaned with disinfectant
Reception service
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Safe-deposit box at front desk
General
  • At least 80% of all lighting comes from LEDs
  • ATM/banking
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazing on all windows
  • Energy-saving switches
  • Essential workers only - NO
  • Free newspapers in lobby
  • Full-service spa
  • Garden
  • Housekeeping on request
  • LED light bulbs
  • Pool sun loungers
  • Recycling
  • Rooftop garden
  • Ski passes available
  • Smoke-free property
  • Steam room
  • Train station pickup (surcharge)
  • Turkish bath/Hammam
  • Well-lit path to entrance

Frequently asked questions about The Ritz-Carlton, Almaty

What are the check-in and check-out times?

Check-in: Fri 19 Jul, from 15:00 to 23:30
Check-out: Mon 22 Jul, from 12:00

How far is the accommodation from the airport?

This accommodation is 10.44mi from Almaty International airport.

Can I bring my pet with me to this accommodation?

Yes, you are allowed pets at this accommodation.

What is the accommodation's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.