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Information about The Ritz-Carlton, Almaty Hotel

Enjoy Mediterranean cuisine at Seven, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.Make yourself at home in one of the 145 air-conditioned rooms featuring iPod docking stations and minibars. Wired and wireless Internet access is complimentary, and LED televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has facilities measuring 10330 square feet (960 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.A stay at The Ritz-Carlton, Almaty places you in the heart of Almaty, a 5-minute drive from Almaty Central Stadium and 5 minutes from National Museum of Kazakhstan. This 5-star hotel is 3 mi (4.8 km) from Almaty Opera House and 3.6 mi (5.8 km) from Zenkov Cathedral.

Services of The Ritz-Carlton, Almaty Hotel

  • Kid-friendly buffet
  • Cycling
  • Allergy-free room
  • Pets allowed
  • WiFi
  • Car hire
  • Grocery deliveries
  • Special diet menus (on request)
  • Wheelchair accessible
  • Entertainment staff
  • Concierge service
  • Tour desk
  • Packed lunches
  • Soundproof rooms
  • Daily housekeeping
  • Meeting/banquet facilities
  • Massage
  • Hammam
  • BBQ facilities
  • Heating
  • Bridal suite
  • Room service
  • Nightclub/DJ
  • Barber/beauty shop
  • Private parking
  • Ski storage
  • Ironing service
  • Non-smoking throughout
  • Parking
  • Restaurant
  • Valet parking
  • Lockers
  • 24-hour front desk
  • WiFi available in all areas
  • Golf course (within 3 km)
  • Laundry
  • Breakfast in the room
  • Snack bar
  • Sauna
  • Terrace
  • Games room
  • Currency exchange
  • Garden
  • Parking garage
  • Library
  • Dry cleaning
  • Hiking
  • Lift
  • Ski pass vendor
  • Fitness centre
  • Safety deposit box
  • Trouser press
  • Kids' club
  • Bar
  • VIP room facilities
  • Hot tub/jacuzzi
  • Indoor pool (all year)
  • Free parking
  • Internet services
  • Facilities for disabled guests
  • ATM/cash machine on site
  • Air conditioning
  • Ticket service
  • On-site parking
  • Luggage storage
  • Shared lounge/TV area
  • Shoeshine
  • Business centre
  • Evening entertainment
  • Spa and wellness centre
  • Secured parking
  • Free WiFi
  • Kid meals
  • Skiing
  • Newspapers
  • Shuttle service (additional charge)
  • Fax/photocopying

Address

Esentai Tower, 77/7 Al Farabi Avenue

Customers rating

94
1917 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Luxury Hotel
  • Romantic Hotel
  • Wellness Hotel
  • City Hotel

Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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