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Information about Renion Residence Hotel

Centrally located in Almaty, this hotel offers free Wi-Fi. Regional specialities are served in the restaurant, and each room features a fully equipped kitchen. The bright rooms at Renion Residence feature wooden floors, and have a spacious living room with a flat-screen TV. Toiletries, bathrobes and a hairdryer are provided in the en suite bathroom. Decorated in warm colours, the Renion restaurant serves European and traditional cuisine. A buffet breakfast is provided each morning. Ascension Cathedral and Gvardeytsev Panfilovtsev Park are a 10-minute walk from the hotel. Zhibek Zholy Metro Station is a 15-minute walk away, and Almaty Train Station is a 10-minute drive from the hotel. The 24-hour reception can organise a shuttle service to Almaty Airport, a 15-minute drive away.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Renion Residence Hotel

  • Guest accommodation is disinfected between stays
  • Kids' club
  • 24-hour front desk
  • Free parking
  • Terrace
  • Parking
  • Heating
  • WiFi
  • Indoor play area
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Daily housekeeping
  • CCTV in common areas
  • Private parking
  • 24-hour security
  • Room service
  • Shoeshine
  • Ironing service
  • First aid kit available
  • Fax/photocopying
  • Breakfast in the room
  • Designated smoking area
  • On-site parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Newspapers
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Kid meals
  • Airport shuttle
  • Luggage storage
  • Fitness centre
  • Hammam
  • Sauna
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • Safety deposit box
  • Non-smoking rooms
  • Express check-in/check-out
  • Laundry
  • Air conditioning
  • Concierge service
  • Staff follow all safety protocols as directed by local authorities
  • WiFi available in all areas
  • Private check-in/check-out
  • Physical distancing rules followed
  • Pool/beach towels
  • Packed lunches
  • Non-smoking throughout
  • Airport shuttle (additional charge)
  • Soundproof rooms
  • Restaurant
  • Contactless check-in/check-out
  • Shuttle service (additional charge)
  • Smoke alarms
  • Family rooms
  • Children television networks
  • Fire extinguishers
  • CCTV outside property
  • Internet services
  • Bar
  • Free WiFi
  • Process in place to check health of guests
  • Kid-friendly buffet
  • Lift

Address

Kairbekova Street 42

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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