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Information about Hotel Otrar

Near Almaty Cathedral

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 9 AM.Make yourself at home in one of the 161 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.Take advantage of recreational opportunities offered, including a nightclub, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).A stay at Hotel Otrar places you in the heart of Almaty, within a 10-minute walk of 28 Panfilov Heroes Memorial Park and Almaty Cathedral. This 4-star hotel is 10.6 mi (17 km) from Shymbulak Ski Resort and 0.8 mi (1.3 km) from Central Park of Culture and Leisure.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Services of Hotel Otrar

  • 24-hour security
  • Heating
  • Pool/beach towels
  • CCTV in common areas
  • Business centre
  • Allergy-free room
  • Designated smoking area
  • Express check-in/check-out
  • Indoor pool (all year)
  • Parking
  • Packed lunches
  • Private check-in/check-out
  • CCTV outside property
  • Airport shuttle
  • Billiards
  • 24-hour front desk
  • Parking on site
  • Security alarm
  • WiFi
  • Swimming pool toys
  • Shuttle service (additional charge)
  • Fax/photocopying
  • Currency exchange
  • Room service
  • Bar
  • Grocery deliveries
  • Smoke alarms
  • Facilities for disabled guests
  • Public Bath
  • Lockers
  • Concierge service
  • Airport shuttle (additional charge)
  • Breakfast in the room
  • Barber/beauty shop
  • Non-smoking rooms
  • Air conditioning
  • Swimming Pool
  • Pool cover
  • Fitness centre
  • Free parking
  • Tour desk
  • Internet services
  • Lift
  • Valet parking
  • Indoor pool
  • Fire extinguishers
  • Special diet menus (on request)
  • Meeting/banquet facilities
  • Restaurant
  • Luggage storage
  • Sauna
  • Dry cleaning
  • Safety deposit box
  • Salt-water pool
  • Shared lounge/TV area
  • Free WiFi
  • Kid meals
  • Daily housekeeping
  • Non-smoking throughout
  • Laundry
  • Nightclub/DJ
  • Ironing service

Address

Gogolya Street 73

Customers rating

82
81 reviews by TrustYou

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Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. Additional features at this hotel include complimentary wireless Internet access and a banquet hall.. Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite..#Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: KZT 3500 per vehicle (one-way) Airport shuttle fee per child: KZT 3500 (one-way), (from 3 to 18 years old) Early check-in fee: KZT 8000 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available. Special instructions: If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.. Minimum age: 18. Check in from: 12:00 PM. . Check out: 12:00 PM.

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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