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Information about Hotel Kazakhstan

Near Colibri

Enjoy Modern European cuisine at Balcony Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.A stay at Hotel Kazakhstan places you in the heart of Almaty, within a 5-minute drive of Colibri and Nedelka Park. This 4-star hotel is 0.9 mi (1.4 km) from 28 Panfilov Heroes Memorial Park and 1 mi (1.5 km) from Almaty Cathedral.The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Shuttle services
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.Take advantage of recreation opportunities such as a nightclub or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierge services.Make yourself at home in one of the 202 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services of Hotel Kazakhstan

  • Breakfast in the room
  • Packed lunches
  • Private check-in/check-out
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Live music/performance
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Bridal suite
  • Special diet menus (on request)
  • Parking
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Hammam
  • Restaurant
  • Sauna
  • Designated smoking area
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Open-air bath
  • Mini-market on site
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Karaoke
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Process in place to check health of guests
  • Garden
  • Express check-in/check-out
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Lift
  • Safety deposit box
  • Bar
  • Bingo
  • Lockers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Nightclub/DJ
  • Mobile app for room service
  • ATM/cash machine on site
  • Free parking
  • Physical distancing in dining areas
  • Shops (on site)
  • Live sport events (broadcast)
  • Non-smoking throughout
  • Air conditioning
  • On-site parking
  • Public Bath
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Luggage storage
  • Family rooms
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Business centre
  • Non-smoking rooms
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • CCTV outside property

Address

Dostyk ave 52/2

Customers rating

87
4773 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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