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Information about Hotel Kazakhstan

Near Colibri

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change): Shuttle servicesA stay at Hotel Kazakhstan places you in the heart of Almaty, within a 5-minute drive of Colibri and Nedelka Park. This 4-star hotel is 0.9 mi (1.4 km) from 28 Panfilov Heroes Memorial Park and 1 mi (1.5 km) from Almaty Cathedral.Enjoy Modern European cuisine at Balcony Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.Take advantage of recreation opportunities such as a nightclub or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierge services.Make yourself at home in one of the 202 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services of Hotel Kazakhstan

  • Shared lounge/TV area
  • Gift shop
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hammam
  • CCTV outside property
  • Bar
  • Shuttle service (additional charge)
  • On-site parking
  • Karaoke
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Terrace
  • Internet services
  • Packed lunches
  • Cashless payment available
  • Face masks for guests available
  • Restaurant
  • ATM/cash machine on site
  • Spa and wellness centre
  • Snack bar
  • Airport shuttle
  • Mobile app for room service
  • Barber/beauty shop
  • Laundry
  • Staff follow all safety protocols as directed by local authorities
  • Concierge service
  • Food can be delivered to guest accommodation
  • Security alarm
  • Fire extinguishers
  • Air conditioning
  • Soundproof rooms
  • Express check-in/check-out
  • Family rooms
  • Business centre
  • Physical distancing rules followed
  • Daily housekeeping
  • Mini-market on site
  • Open-air bath
  • Lift
  • Massage
  • Hand sanitizer in guest accommodation and key areas
  • Bingo
  • 24-hour front desk
  • Live music/performance
  • Non-smoking rooms
  • Meeting/banquet facilities
  • Free parking
  • Fax/photocopying
  • Ironing service
  • 24-hour security
  • CCTV in common areas
  • Property is cleaned by professional cleaning companies
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
  • Breakfast in the room
  • Guest accommodation is disinfected between stays
  • Designated smoking area
  • Room service
  • Safety deposit box
  • WiFi
  • Heating
  • Luggage storage
  • Currency exchange
  • Physical distancing in dining areas
  • Garden
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Special diet menus (on request)
  • Bridal suite
  • Guest accommodation sealed after cleaning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Smoke alarms
  • Non-smoking throughout
  • Airport shuttle (additional charge)
  • Sauna
  • Private check-in/check-out
  • Public Bath
  • Lockers
  • Nightclub/DJ
  • Free WiFi
  • First aid kit available
  • VIP room facilities
  • WiFi available in all areas
  • Parking
  • Shops (on site)
  • Live sport events (broadcast)
  • Process in place to check health of guests

Address

Dostyk ave 52/2

Customers rating

87
4372 reviews by TrustYou

Hotel badges

  • City Hotel

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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