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Information about Ryokan Matsushima Hotel

Pamper yourself with onsite massages or take in the view from a garden.. Featured amenities include complimentary newspapers in the lobby, luggage storage, and refrigerator in a common area. Self parking (subject to charges) is available onsite..#Mandatory fees: You'll be asked to pay the following charges at the property: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for Japanese breakfast: JPY 1210 for adults and JPY 968 for children (approximately) Self parking fee: JPY 500 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 9:00 PM. . Check out: 10:00 AM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: No smoking.

Services of Ryokan Matsushima Hotel

  • Free face masks
  • Smoking area
  • Safety deposit boxes
  • Vending machine
  • Temperature check for guests and staff
  • Bathrobes
  • Doctor/nurse on call
  • First aid kit
  • Restaurants
  • Kitchen
  • Daily disinfection in common areas
  • Contactless check-in/out
  • Hand sanitizer
  • Smoke-free property
  • Shared bathroom
  • Shops
  • Free Wi-Fi in all rooms!
  • Japanese
  • In-room safe box
  • Car park [on-site]
  • Laundry service
  • Rooms sanitized between stays
  • Garden
  • Daily housekeeping
  • Cashless payment service
  • TV [flat screen]
  • Hot water linen and laundry washing
  • Wi-Fi [free]
  • Physical distancing of at least 1 meter
  • Hot spring bath
  • Family room
  • Protective screens in common areas
  • Face coverings on staff
  • Wi-Fi in public areas
  • Hair dryer
  • Elevator
  • Daily disinfection in all rooms
  • Body thermometer
  • Car park [charges apply]
  • Air conditioning
  • Room service
  • Individually-wrapped food options
  • Massage
  • Luggage storage
  • Heating


863 Maitacho, Minami-ku

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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