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Information about Hotel Heights

The 2.5-star Hotel Heights offers comfort and convenience whether you're on business or holiday in Nagano. Both business travelers and tourists can enjoy the hotel's facilities and services. Daily housekeeping, fax machine, fireplace, gift/souvenir shop, photocopying are there for guest's enjoyment. All rooms are designed and decorated to make guests feel right at home, and some rooms come with towels, complimentary tea, fax machine, clothes rack, slippers. The hotel offers various recreational opportunities. Hotel Heights is an excellent choice from which to explore Nagano or to simply relax and rejuvenate.

Services of Hotel Heights

  • Shared bathroom
  • Ski lessons
  • Complimentary tea
  • Vending machine
  • Dart board
  • Toiletries
  • Car park [on-site]
  • Safety deposit boxes
  • Meeting/banquet facilities
  • Daily housekeeping
  • Wheelchair accessible
  • Clothes rack
  • English
  • Skiing
  • Hot spring bath
  • Mirror
  • Luggage storage
  • Hair dryer
  • Gift/souvenir shop
  • Internet
  • Family room
  • Slippers
  • Towels
  • Refrigerator
  • Car park [free of charge]
  • Wi-Fi in public areas
  • Ski equipment rentals
  • Fireplace
  • Japanese
  • TV [flat screen]

Address

Hotaru Onsen,Shigakogen, Yamanouchi,Shimotakai-gun

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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