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Information about JR-East Hotel Mets Shibuya Hotel

Near Shibuya Crossing

With a stay at JR-East Hotel Mets Shibuya in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Tokyo National Olympic Stadium. This hotel is 2.8 mi (4.5 km) from Tokyo Tower and 4.1 mi (6.6 km) from Tokyo Imperial Palace.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.Make yourself at home in one of the 195 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and bidets. Conveniences include phones and desks, and housekeeping is provided daily.Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.

Services of JR-East Hotel Mets Shibuya Hotel

  • Elevator
  • Guests are provided with free hand sanitizer
  • Wheelchair-accessible registration desk
  • Social distancing measures are in place
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Laundry facilities
  • Masks are compulsory at the property
  • Self parking (surcharge)
  • Service animals are exempt from fees/restrictions
  • Covered parking
  • Safe-deposit box at front desk
  • Vending machine
  • Pets not allowed
  • Property is cleaned with disinfectant
  • Free WiFi
  • Shared microwave
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Wheelchair accessible (may have limitations)
  • No cribs (infant beds) available
  • Multilingual staff
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • 24-hour front desk
  • Parking (limited spaces)
  • Shield between guests and staff in main contact areas
  • Masks are available to guests
  • Wheelchair accessible parking
  • Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
  • Breakfast available (surcharge)
  • Luggage storage
  • Unicode Support true
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Designated smoking areas
  • No rollaway/extra beds available
  • Staff temperature checks are conducted regularly
  • Cashless transactions are available
  • Service animals are allowed
  • Wheelchairs available on site

Address

3-29-17 Shibuya, Shibuya-ku

Customers rating

89
1353 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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