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Information about The Okura Tokyo Hotel

In Tokyo (Minato)

Enjoy Japanese cuisine at Yamazato, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.A stay at The Okura Tokyo places you in the heart of Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. This 5-star hotel is 3.3 mi (5.4 km) from Shinjuku Gyoen National Garden and 3.7 mi (6 km) from Tokyo Dome.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 32292 square feet (3000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 508 guestrooms featuring refrigerators and espresso makers. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.The following facilities or services will be unavailable from April 01 2020 to December 31 2021 (dates subject to change): Business center Due to COVID-19, this property’s food and beverage options may be limited.Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

Services of The Okura Tokyo Hotel

  • Wheelchair-accessible lounge
  • Luggage storage
  • Wheelchair-accessible path to elevator
  • Individually-wrapped food options are available through room service
  • 24-hour front desk
  • Wheelchair accessible (may have limitations)
  • Free self parking
  • Property follows a brand or regulatory agency's sanitization guidelines Clean & Safe Stay (Okura Nikko Hotels)
  • Airport transportation (surcharge)
  • Dry cleaning/laundry service
  • Conference space
  • Free newspapers in lobby
  • Individually-wrapped food options are available for breakfast
  • Parking (limited spaces)
  • Swimming pool
  • Number of bars/lounges - 2
  • Wheelchair accessible parking
  • Conference center
  • Breakfast available (surcharge)
  • Individually-wrapped food options are available
  • Sauna
  • Hair salon
  • Designated smoking areas
  • Wheelchair-accessible van parking
  • Garden
  • Cashless transactions are available
  • Shield between guests and staff in main contact areas
  • Full-service spa
  • Indoor pool
  • Essential Workers Only - NO
  • Staff temperature checks are conducted regularly
  • Number of meeting rooms - 9
  • Concierge services
  • Service animals are allowed
  • Staff wears personal protective equipment
  • ATM/banking
  • Conference space size (meters) - 3000
  • Wheelchair-accessible on-site restaurant
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Guests are provided with free hand sanitizer
  • Wheelchair-accessible meeting spaces/business center
  • Pets not allowed
  • Social distancing measures are in place
  • Property confirms they are implementing guest safety measures
  • Laundry facilities
  • Number of restaurants - 5
  • Commonly-touched surfaces are cleaned with disinfectant
  • Elevator
  • Individually-wrapped food options are available for dinner
  • Service animals are exempt from fees/restrictions
  • Fitness facilities
  • Property confirms they are implementing enhanced cleaning measures
  • Safe-deposit box at front desk
  • Wheelchair accessible path of travel
  • Tours/ticket assistance
  • In-room accessibility
  • Designated smoking areas (fines apply)
  • Food service has been amended for enhanced safety
  • Conference space size (feet) - 32292
  • Spa treatment room(s)
  • Temperature checks are available to guests
  • Business center
  • Property is cleaned with disinfectant
  • Free WiFi
  • Parking height restrictions apply
  • Wheelchair-accessible concierge desk
  • Shopping on site
  • Individually-wrapped food options are available for lunch
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Address

2-10-4 Toranomon, Minato-ku

Customers rating

90
1924 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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