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Information about Mandarin Oriental Tokyo Hotel

In Tokyo (Chuo)

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.Featured amenities include a business center, limo/town car service, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 179 guestrooms featuring refrigerators and flat-screen televisions. Digital programming and DVD players are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.In the heart of Tokyo, Mandarin Oriental Tokyo is within a 5-minute drive of Ueno Onshi Park and Tokyo Dome. This 5-star hotel is 1.4 mi (2.3 km) from Tokyo Imperial Palace and 3.8 mi (6.2 km) from Sensō-ji Temple.Grab a bite to eat at one of the hotel's many dining establishments, which include 8 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7 AM to 11 AM for a fee.

Services of Mandarin Oriental Tokyo Hotel

  • Banquet hall
  • Business center
  • Individually-wrapped food options are available through room service
  • Contactless check-out is available
  • Designated smoking areas (fines apply)
  • Masks are available to guests
  • Luggage storage
  • Maximum number of pets per room 1
  • Pet maximum weight in kg is 15
  • Number of coffee shops/cafes - 2
  • Safe-deposit box at front desk
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Individually-wrapped food options are available for breakfast
  • Food service has been amended for enhanced safety
  • Property confirms they are implementing enhanced cleaning measures
  • Internet access - wireless
  • Spa treatment room(s)
  • Eco-friendly cleaning products used
  • Ballroom
  • Individually-wrapped food options are available for dinner
  • Property is cleaned with disinfectant
  • Concierge services
  • Food and water bowls
  • Pets cannot be left unattended
  • Elevator
  • Gift shops or newsstand
  • Express check-out
  • Essential workers only - NO
  • Laundry facilities
  • Snack bar/deli
  • Number of restaurants - 1
  • Valet parking (surcharge)
  • Limo or town car service available
  • Hair salon
  • Dry cleaning/laundry service
  • Airport transportation (surcharge)
  • Porter/bellhop
  • Contactless check-in is available
  • ATM/banking
  • Conference space
  • Pet maximum weight in lb is 33
  • Full-service spa
  • Designated smoking areas
  • 24-hour front desk
  • Staff temperature checks are conducted regularly
  • In-room accessibility
  • Events/parties not allowed
  • Free newspapers in lobby
  • Fitness facilities
  • Contactless food service / room service is available
  • Cashless transactions are available
  • Number of bars/lounges - 1
  • Temperature checks are available to guests
  • Gloves are available to guests
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for lunch
  • Social distancing measures are in place
  • Health club
  • WiFi (surcharge)
  • Guests are provided with free hand sanitizer
  • Wedding services
  • Breakfast available (surcharge)
  • Tours/ticket assistance
  • Property confirms they are implementing guest safety measures
  • Only dogs are allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Protective clothing is available to guests
  • Individually-wrapped food options are available
  • Multilingual staff
  • Pets allowed
  • Staff wears personal protective equipment
  • Service animals are allowed


2-1-1 Nihonbashi Muromachi

Customers rating

5335 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Wellness Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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