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Information about Mandarin Oriental Tokyo Hotel

In Tokyo (Chuo)

Grab a bite to eat at one of the hotel's many dining establishments, which include 8 restaurants and 2 coffee shops/cafés. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include a business center, limo/town car service, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, a spa tub, and a sauna. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.The following facilities or services will be unavailable from April 08 2020 to January 01 2021 (dates subject to change):

  • Dining venue(s)
In the heart of Tokyo, Mandarin Oriental Tokyo is within a 5-minute drive of Ueno Park and Tokyo Dome. This 5-star hotel is 1.4 mi (2.3 km) from Tokyo Imperial Palace and 4.4 mi (7.1 km) from Sensō-ji Temple.Make yourself at home in one of the 179 guestrooms featuring refrigerators and flat-screen televisions. Digital programming and DVD players are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Services of Mandarin Oriental Tokyo Hotel

  • Breakfast in the room
  • Smoke alarms
  • Shoeshine
  • Process in place to check health of guests
  • Express check-in/check-out
  • Paid WiFi
  • Dry cleaning
  • WiFi
  • Lift
  • Fitness centre
  • Safety deposit box
  • Bar
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Massage
  • Concierge service
  • Contactless check-in/check-out
  • Hot tub/jacuzzi
  • Children television networks
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • 24-hour security
  • Bridal suite
  • Babysitting/child services
  • Facilities for disabled guests
  • Air conditioning
  • On-site parking
  • Special diet menus (on request)
  • Gift shop
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Luggage storage
  • Room service
  • Cycling
  • Currency exchange
  • Fax/photocopying
  • Spa and wellness centre
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Chapel/shrine
  • Kid meals
  • Business centre
  • Non-smoking rooms
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Security alarm
  • Newspapers
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available
  • Cooking class
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Valet parking

Address

2-1-1 Nihonbashi Muromachi

Customers rating

90
2051 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Wellness Hotel
  • City Hotel

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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