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Information about Mandarin Oriental Tokyo Hotel

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.In the heart of Tokyo, Mandarin Oriental Tokyo is within a 5-minute drive of Ueno Onshi Park and Tokyo Dome. This 5-star hotel is 1.4 mi (2.3 km) from Tokyo Imperial Palace and 2.4 mi (3.9 km) from Sensō-ji Temple.Grab a bite to eat at one of the hotel's 8 restaurants, or stay in and take advantage of the room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include a business center, limo/town car service, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 179 guestrooms featuring refrigerators and flat-screen televisions. Digital programming and DVD players are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Services of Mandarin Oriental Tokyo Hotel

  • 24-hour front desk
  • Free newspapers in lobby
  • Events/parties not allowed
  • In-room accessibility
  • Staff wears personal protective equipment
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Temperature checks are available to guests
  • Designated smoking areas
  • Gloves are available to guests
  • Protective clothing is available to guests
  • Number of restaurants - 8
  • Fitness facilities
  • Essential workers only - NO
  • Individually-wrapped food options are available
  • Number of bars/lounges - 2
  • Valet parking (surcharge)
  • Conference space
  • Contactless food service / room service is available
  • Breakfast available (surcharge)
  • Contactless check-in is available
  • Concierge services
  • Food and water bowls
  • Ballroom
  • Tours/ticket assistance
  • Only dogs are allowed
  • Snack bar/deli
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for lunch
  • Food service has been amended for enhanced safety
  • Individually-wrapped food options are available for breakfast
  • Service animals are exempt from fees/restrictions
  • Spa services on site
  • Hair salon
  • Limo or town car service available
  • Elevator
  • Laundry facilities
  • Business center
  • Banquet hall
  • Full-service spa
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Individually-wrapped food options are available through room service
  • Contactless check-out is available
  • Designated smoking areas (fines apply)
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 2
  • Multilingual staff
  • Pets allowed
  • Individually-wrapped food options are available for dinner
  • ATM/banking
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Airport transportation (surcharge)
  • Internet access - wireless
  • Gift shops or newsstand
  • Pet max weight (per pet) in kg is 15
  • Maximum number of pets per room 1
  • Express check-out
  • Luggage storage
  • Social distancing measures are in place
  • Service animals are allowed
  • Eco-friendly cleaning products used
  • Pets cannot be left unattended
  • Guests are provided with free hand sanitizer
  • Health club
  • Wedding services
  • WiFi (surcharge)
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Pet max weight (per pet) in lb is 33
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Pilates classes on site
  • Masks are available to guests
  • Property confirms they are implementing guest safety measures

Address

2-1-1 Nihonbashi Muromachi

Customers rating

91
7221 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Wellness Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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