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Information about Imperial Hotel Tokyo Hotel

For over 125 years, Tokyo's landmark Imperial has gracefully received discerning international travelers with a reassuring collection of Tokyo's newest and very finest facilities. Gracious, unpretentious service and endearing Japanese attention to detail are extended unstintingly to all guests with unstudied warmth and sincerity. Savor the pleasures of a legend born of the very heart of Tokyo, and in a class by itself since 1890.

Services of Imperial Hotel Tokyo Hotel

  • Board games/puzzles
  • Breakfast in the room
  • Shoeshine
  • Shallow end
  • Allergy-free room
  • Chocolate or cookies
  • Fitness
  • Pool/beach towels
  • Lower bathroom sink
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Wheelchair accessible
  • WiFi available in all areas
  • Concierge service
  • CCTV in common areas
  • Live music/performance
  • Property is cleaned by professional cleaning companies
  • Breakfast options
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Wine/champagne
  • Heating
  • Personal trainer
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Accessible parking
  • Facilities for disabled guests
  • Airport drop off
  • Public transport tickets
  • Special diet menus (on request)
  • Full body massage
  • Tickets to attractions or shows
  • Water sport facilities (on site)
  • Pool with view
  • Parking
  • Foot massage
  • Indoor pool (all year)
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Designated smoking area
  • Trouser press
  • Swimming pool
  • Bottle of water
  • Fax/photocopying
  • Electric vehicle charging station
  • Back massage
  • Kid meals
  • Mini-market on site
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Cashless payment available
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing rules
  • Smoke alarms
  • Key card access
  • Visual aids: Braille
  • Process in place to check health of guests
  • Express check-in/check-out
  • Parking garage
  • Strollers
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Kid-friendly buffet
  • Airport pick up
  • Lift
  • Fitness centre
  • Safety deposit box
  • Indoor pool
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Children television networks
  • ATM/cash machine on site
  • Free parking
  • Physical distancing in dining areas
  • Fitness/spa locker rooms
  • Shops (on site)
  • Secured parking
  • Babysitting/child services
  • Ticket service
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Higher level toilet
  • Family rooms
  • Luggage storage
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Chapel/shrine
  • Business centre
  • Non-smoking rooms
  • Guests can opt-out of accommodation cleaning service
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Guest accommodation is disinfected between stays
  • Fruits
  • CCTV outside property
  • Hand massage
  • Neck massage
  • Head massage


Chiyoda-ku Uchisaiwai-cho 1-1-1

Customers rating

8140 reviews by TrustYou

Hotel badges

  • City Hotel
  • Romantic Hotel
  • Luxury Hotel
  • Business Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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