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Information about Ginza Grand Hotel

In Tokyo (Ginza)

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and shopping on site.In the heart of Tokyo, Ginza Grand Hotel is within a 5-minute drive of Ginza Six and Tokyo Imperial Palace. This hotel is 1.3 mi (2.1 km) from Tsukiji Outer Market and 1.4 mi (2.2 km) from Tokyo Tower.The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Fitness facilitiesMake yourself at home in one of the 257 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.Satisfy your appetite with Japanese cuisine at GINZA RABU, one of the hotel's 2 restaurants. Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.

Services of Ginza Grand Hotel

  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Luggage storage
  • Gap period enforced between guest stays - 24 hours
  • Property is cleaned with disinfectant
  • Free WiFi
  • Staff temperature checks are conducted regularly
  • Service animals are exempt from fees/restrictions
  • 24-hour front desk
  • Multilingual staff
  • Commonly-touched surfaces are cleaned with disinfectant
  • Elevator
  • Concierge services
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free wired Internet
  • Property confirms they are implementing guest safety measures
  • Number of restaurants - 2
  • Breakfast available (surcharge)
  • Designated smoking areas
  • Shopping on site
  • Wheelchair accessible – no
  • Service animals are allowed
  • Shield between guests and staff in main contact areas
  • Essential Workers Only - NO
  • Handrails in stairways
  • Temperature checks are available to guests
  • Dry cleaning/laundry service
  • Grocery/convenience store
  • Unicode Support false
  • Parking height restrictions apply
  • Property confirms they are implementing enhanced cleaning measures
  • Pets not allowed
  • No cribs (infant beds) available
  • Safe-deposit box at front desk

Address

8-6-15 Ginza Chuo-ku

Customers rating

78
1704 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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