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Information about Palcall Tsumagoi Resort Ski & Hotel

Located in Tsumagoi, 39 km from Mt. Kusatsu Shirane, Palcall Tsumagoi Resort Ski & Hotel provides accommodation with a restaurant, free private parking, a shared lounge and ski-to-door access. A sauna and a ski equipment rental service are available for guests. The accommodation features a hot spring bath, free WiFi and family rooms. The resort will provide guests with air-conditioned rooms with a desk, a kettle, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At Palcall Tsumagoi Resort Ski & Hotel each room includes bed linen and towels. A buffet breakfast is available daily at the accommodation. Palcall Tsumagoi Resort Ski & Hotel offers a children's playground. You can play table tennis at the resort, and the area is popular for skiing. Karuizawa Toy Kingdom is 17 km from Palcall Tsumagoi Resort Ski & Hotel, while Manza Hot Spring is 28 km away. The nearest airport is Matsumoto Airport, 92 km from the accommodation.

Services of Palcall Tsumagoi Resort Ski & Hotel

  • CCTV outside property
  • Designated smoking area
  • Ski school
  • Ski pass vendor
  • Heating
  • Parking
  • Games room
  • CCTV in common areas
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Hot spring bath
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Laundry
  • Soundproof rooms
  • Children's playground
  • Cashless payment available
  • Kid-friendly buffet
  • WiFi
  • Kids' outdoor play equipment
  • Daily housekeeping
  • Shuttle service (free)
  • On-site parking
  • VIP room facilities
  • Free WiFi
  • Internet services
  • Table tennis
  • Family rooms
  • Fax/photocopying
  • Karaoke
  • Safety deposit box
  • Babysitting/child services
  • Ski-to-door access
  • Air conditioning
  • Contactless check-in/check-out
  • Shops (on site)
  • Indoor play area
  • Guest accommodation is disinfected between stays
  • Free parking
  • Skiing
  • Lift
  • Books, DVDs, music for children
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Squash
  • Lockers
  • Smoke alarms
  • Staff follow all safety protocols as directed by local authorities
  • Sauna
  • Darts
  • Meeting/banquet facilities
  • Fire extinguishers
  • Shared lounge/TV area
  • Ski equipment hire (on site)
  • Luggage storage
  • Public Bath
  • Hand sanitizer in guest accommodation and key areas
  • Restaurant
  • Gift shop
  • Guest accommodation sealed after cleaning
  • Board games/puzzles
  • Vending machine (drinks)
  • Process in place to check health of guests
  • Billiards
  • Thermometers for guests provided by property
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available


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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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