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Information about Grand Park Otaru Hotel

Near Sakaimachi Street

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.When you stay at Grand Park Otaru in Otaru, you'll be connected to a shopping center, a 4-minute drive from Otaru Canal and 10 minutes from Otaru Aquarium. This 4-star hotel is 9.9 mi (16 km) from Kokusai Ski Resort and 16.2 mi (26.1 km) from Kiroro Resort.At Grand Park Otaru, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.Make yourself at home in one of the 296 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features ski storage, shopping on site, and wedding services. The ski shuttle (surcharge) makes getting to the slopes a breeze.

Services of Grand Park Otaru Hotel

  • Concierge services
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Number of restaurants - 1
  • Wedding services
  • Terrace
  • Shopping on site
  • Property is cleaned with disinfectant
  • Covered parking
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety
  • Ski shuttle (surcharge)
  • No rollaway/extra beds available
  • In-room accessibility
  • Commonly-touched surfaces are cleaned with disinfectant
  • Elevator
  • Property confirms they are implementing guest safety measures
  • Laundry facilities
  • 24-hour front desk
  • Free WiFi
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Accessible bathroom
  • Safe-deposit box at front desk
  • No cribs (infant beds) available
  • Staff wears personal protective equipment
  • Temperature checks are available to guests
  • Multilingual staff
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Parking (limited spaces)
  • Shield between guests and staff in main contact areas
  • Ski storage
  • Property confirms they are implementing enhanced cleaning measures
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Off-street parking
  • Porter/bellhop
  • Pets not allowed
  • Number of bars/lounges - 1
  • Self parking (surcharge)
  • Unicode Support false
  • Conference space
  • Luggage storage


11-3 Chikko

Customers rating

1151 reviews by TrustYou

Hotel badges

  • City Hotel
  • Business Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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