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Information about Matsuya Ryokan Hotel

Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Free self parking is available onsite.Matsuya Ryokan is centrally located in Nagano, a 3-minute walk from Zenko-ji Temple and 7 minutes by foot from Nagano Prefectural Shinano Art Museum. This ryokan is 4.5 mi (7.2 km) from M-Wave Olympic Memorial Arena and 7 mi (11.3 km) from Nagano Olympic Stadium.Enjoy a meal at the restaurant, or stay in and take advantage of the ryokan's room service. Local cuisine breakfasts are available daily from 7 AM to 9:00 AM for a fee.Stay in one of 13 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and a ballroom.

Services of Matsuya Ryokan Hotel

  • Laundry
  • Private parking
  • Guest accommodation sealed after cleaning
  • Cashless payment available
  • Free WiFi
  • Shared lounge/TV area
  • Street parking
  • Wine/champagne
  • Golf course (within 3 km)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Luggage storage
  • Key access
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Parking
  • Designated smoking area
  • Heating
  • Fax/photocopying
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Thermometers for guests provided by property
  • First aid kit available
  • Fruits
  • WiFi
  • Smoke alarms
  • Access to health care professionals
  • Physical distancing in dining areas
  • Public Bath
  • Family rooms
  • Internet services
  • Vending machine (drinks)
  • Breakfast in the room
  • Meeting/banquet facilities
  • Fire extinguishers
  • Special diet menus (on request)
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Non-smoking rooms
  • Air conditioning
  • Free parking
  • Room service
  • Invoice provided
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Daily housekeeping
  • Kid meals

Address

484, Motoyoshi-cho

Customers rating

88
385 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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