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Information about Shirafune Grand Hotel

Shirafune Grand Hotel offers a free shuttle service from JR Matsumoto Train Station and is located a 15-minute drive from Mt. Norikura Snow Resort. Shinshimashima Train Station is located a 45-minute drive away. Air conditioned rooms feature tatami (woven-straw) flooring, an en suite bathroom and a seating area. Each are equipped with a flat-screen TV, an electric kettle and a refrigerator. Yukata robes and a green tea set can also be found. At Grand Hotel Shirafune, guests can relax in the indoor/outdoor public hot spring baths, break a sweat in the sauna or purchase souvenirs at the gift shop. Private hot spring baths, massages and karaoke are also available at a surcharge. For dinner and breakfast, Japanese-style dishes featuring seasonal, local produces are served in the dining rooms. From the hotel, Kamikochi Resort is within a 50-minute drive, while Matsumoto Castle is a 70-minute drive away. Guests can also visit the Okuhidahirayuotaki Park within a 40-minute drive.

Please inform Shirafune Grand Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. The full amount of the reservation must be paid when checking in. To use the private hot spring baths, guests must make a reservation at the time of booking or at least 3 days prior to arrival.

Services of Shirafune Grand Hotel

  • Garden
  • Air conditioning
  • On-site parking
  • Public Bath
  • Gift shop
  • Parking
  • Barber/beauty shop
  • Sauna
  • Family rooms
  • Luggage storage
  • Lift
  • Hot spring bath
  • Open-air bath
  • Bar
  • Massage
  • Vending machine (drinks)
  • Private parking
  • Free parking
  • Daily housekeeping
  • Heating
  • Karaoke


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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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