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Information about Kyoyado Usagi Hotel

Situated right besides Nijo Castle, Kyoyado Usagi boasts free WiFi and rooms over 120 square metres with air-conditioning and floor heating. Concierge service is available upon request. The property has a 4 digit keypad lock system to ensure security, and features various amenities such as a washing and drying machine, heat-induction cookers and cooking utensils, a microwave and an electric kettle. A coffee maker is also available. There is a spa bath and a wine cellar on site. All rooms feature a personal locker, an air humidifier/purifier, a flat-screen TV and a DVD player. JR Nijo and subway Nijo stations are within a 5-minute walk away. The location also provides for easy access to Higashiyama and Arashiyama areas. No meals are provided on site.

Please inform Kyoyado Usagi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. An accommodation tax per person per night is not included in the price and needs to be paid at the property. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please be informed that smoking is strictly prohibited throughout the entire property. The property is a wooden building in a residential area - all flammable objects as well as sources of ignition are prohibited. Please note that the property is built with traditional wooden architecture and therefore noise travels easily throughout the building. Guests are kindly advised to be considerate to other guests, and refrain from making loud noises and/or running in the building. Guests can be asked to leave the property if these rules are not adhered to, and no refund will be given. Please inform Kyoyado Usagi in advance of your expected arrival time (check-in hours: 16:00-18:00) in the special request box. Please be informed that check-out time cannot be extended (latest time is 11:00) Children aged below 13 years of age cannot stay at this property. Children at the age of 13 and above are counted as adults and included in the maximum occupancy of the room. Parking requires reservation. This can be indicated under Special Requests when booking. Japanese futon bedding will be provided as an extra bed.

Services of Kyoyado Usagi Hotel

  • Guest accommodation is disinfected between stays
  • Thermometers for guests provided by property
  • Concierge service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Wine/champagne
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Guest accommodation sealed after cleaning
  • Staff follow all safety protocols as directed by local authorities
  • CCTV outside property
  • Parking
  • Heating
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Free WiFi
  • Daily housekeeping
  • Hot tub/Jacuzzi
  • Bicycle rental (additional charge)
  • Laundry
  • Face masks for guests available
  • Terrace
  • Family rooms
  • Free parking
  • Process in place to check health of guests
  • Non-smoking throughout
  • Secured parking
  • Non-smoking rooms
  • Internet services
  • Luggage storage
  • Fax/photocopying
  • Air conditioning
  • Access to health care professionals
  • Grocery deliveries
  • Smoke alarms
  • Cashless payment available
  • WiFi
  • Physical distancing rules followed
  • Garden
  • Use of cleaning chemicals that are effective against Coronavirus
  • CCTV in common areas

Address

Nakagyo-ku Nishinokyo Hokuseicho 1

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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