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Information about Pension and Log Cottage Hoshinoko Hotel

The front desk is staffed during limited hours. A train station pick-up service is provided at no charge, and free self parking is available onsite.Make yourself at home in one of the 9 individually decorated guestrooms, featuring refrigerators and LCD televisions. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include computer monitors, and housekeeping is provided on a limited basis.Continental breakfasts are available daily from 8 AM to 8:30 AM for a fee.This lodge offers designated smoking areas.A stay at Pension and Log Cottage Hoshinoko places you in the heart of Karuizawa, within a 5-minute drive of Karuizawa Museum of History and Folklore and Karuizawa Town Library. This lodge is 2.9 mi (4.6 km) from Karuizawa Prince Shopping Plaza and 4.7 mi (7.5 km) from Karuizawa Prince Hotel Ski Resort.

Services of Pension and Log Cottage Hoshinoko Hotel

  • Property confirms they are implementing guest safety measures
  • Cash deposit required
  • Property uses a professional cleaning service
  • Commonly-touched surfaces are cleaned with disinfectant
  • No rollaway/extra beds available
  • Breakfast available (surcharge)
  • Well-lit path to entrance
  • Guests must provide proof of COVID-19 vaccination
  • Handrails in stairways
  • Professional property host/manager
  • Free self parking
  • Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
  • Pets not allowed
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 7
  • Wheelchair accessible – no
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Free WiFi
  • Property is cleaned with disinfectant
  • Coin laundry on site
  • Free train station pickup
  • Uncovered parking
  • Guests must provide health documentation
  • Unicode Support true
  • Minimum age for proof of COVID-19 vaccination requirement: 13
  • Minimum age for negative COVID-19 test result requirement: 13
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Coffee/tea in common areas
  • Front desk (limited hours)
  • Designated smoking areas
  • No elevators
  • Property does not offer onsite COVID-19 testing
  • Upper floors accessible by stairs only
  • Guests must provide a negative COVID-19 test result


2350-8 Nagakura

Customers rating

21 reviews by TrustYou

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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