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Information about Kyu Karuizawa Hotel Otowa No Mori Hotel

The completely non-smoking Kyu Karuizawa Hotel Otowa No Mori is located in the classy mountain resort of Karuizawa, within a 15-minute walk from JR Karuizawa Station. Free WiFi access is available throughout the property. Each room comes equipped with a flat-screen TV, air conditioning/heating facilities and a minibar. An electric kettle and a coffee/tea set are also available in each room. The private bathroom comes with a shower, free toiletries and a hairdryer. At Kyu Karuizawa Otowa No Mori Hotel, guests can take a stroll in the garden or relax with a cup of coffee on the terrace. A luggage storage service is available at the 24-hour front desk. The French Restaurant Keiki serves a variety of beautifully presented dishes, while Sumibikushiyaki Otowa-tei restaurant serves traditional Japanese dishes, featuring seasonal produces. The central shopping and dining area of Kyu-Karuizawa is a 7-minute walk away, while Kumobaike Lake is a 5-minute drive away.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests with children must inform the property at time of booking. Please specify how many children will be staying with you and their respective ages in the special request box. Please note that extra charges apply to baby cots per night. Please inform the property in advance to request an extra bed for your room. Please also indicate the correct number of guests staying at the time of booking. A shuttle is provided during the winter on weekdays according to the following schedule. Please contact the property directly for details. From Karuizawa Station North Exit to the hotel: 10:15 / 11:15 / 14:00 / 17:00 From the hotel to Karuizawa Station North Exit: 10:00 / 11:00 / 13:45 / 16:45 Please note that guests may be required to wait for the next shuttle if the shuttle reaches its maximum passenger occupancy. There is no lift and guests must walk up stairs to reach their rooms. Please note, check-in at 14:00 will change to 15:00 from April 2020.

Services of Kyu Karuizawa Hotel Otowa No Mori Hotel

  • Non-smoking throughout
  • Process in place to check health of guests
  • Physical distancing in dining areas
  • Vending machine (drinks)
  • Daily housekeeping
  • Terrace
  • Access to health care professionals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Restaurant
  • Smoke alarms
  • Luggage storage
  • Face masks for guests available
  • Fire extinguishers
  • Meeting/banquet facilities
  • 24-hour front desk
  • Designated smoking area
  • Parking on site
  • Guest accommodation is disinfected between stays
  • Heating
  • Massage
  • Security alarm
  • WiFi available in all areas
  • Thermometers for guests provided by property
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Chapel/shrine
  • Kid meals
  • Free WiFi
  • WiFi
  • Breakfast takeaway containers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Room service
  • Garden
  • Cashless payment available
  • Internet services
  • Air conditioning
  • Fax/photocopying
  • Parking
  • Shuttle service (free)
  • Free parking
  • Bar
  • Non-smoking rooms

Address

Karuizawa 1323-980

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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