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Information about Auberge de Primavera Hotel

Property Location Located in Karuizawa, Auberge de Primavera is minutes from Karuizawa New Art Museum and Karuizawa Flower Museum. This hotel is within close proximity of Karuizawa Ohga Hall and Kumoba Pond. Rooms Make yourself at home in one of the 9 air-conditioned rooms featuring refrigerators and flat-screen televisions. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Dining Enjoy a satisfying meal at a restaurant serving guests of Auberge de Primavera. Business, Other Amenities Featured amenities include luggage storage and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Services of Auberge de Primavera Hotel

  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Gift shop
  • Private check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Massage
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Restaurant
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Thermometers for guests provided by property
  • First aid kit available
  • 24-hour security
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Heating
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Bridal suite
  • Golf course (within 3 km)
  • Free WiFi
  • Daily housekeeping
  • Tennis court
  • Shared lounge/TV area
  • Contactless check-in/check-out
  • Mini-market on site
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Face masks for guests available
  • Adult only
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing in dining areas
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Horse riding
  • Hiking
  • Luggage storage
  • Process in place to check health of guests
  • Non-smoking rooms
  • Air conditioning
  • Fax/photocopying
  • 24-hour front desk
  • Breakfast takeaway containers
  • Private parking
  • Express check-in/check-out
  • Cashless payment available
  • On-site parking
  • Concierge service
  • Cycling
  • Themed dinner nights
  • Skiing
  • WiFi available in all areas
  • Chapel/shrine
  • WiFi
  • Access to health care professionals
  • Physical distancing rules followed

Address

Karuizawa 1278

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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