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Phoenix Cocoon Hotel

(Hakusan’ura) from £770

Information about Phoenix Cocoon Hotel

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Additional amenities at this vacation home include babysitting (surcharge) and barbecue grills. Guests can catch a ride to nearby destinations on the complimentary area shuttle.With a stay at this vacation home in Hakuba, you'll be a 1-minute walk from Hakuba Valley Ski Area and 6 minutes by foot from Happo Information Center. This 4.5-star vacation home is 0.5 mi (0.8 km) from Hakuba Happo-One Ski Area and 3.3 mi (5.3 km) from Hakuba Goryu Ski Resort.Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge (available on request), and free self parking is available onsite.Make yourself comfortable in this vacation home, featuring a kitchen with a full-sized refrigerator/freezer and an oven. There's a private balcony. A flat-screen television with Netflix is provided, while complimentary wireless Internet access keeps you connected. A private bathroom with a separate bathtub and shower features a deep soaking tub and complimentary toiletries.

Services of Phoenix Cocoon Hotel

  • Delivered food is securely covered
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • WiFi
  • Terrace
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus
  • First aid kit available
  • Non-smoking throughout
  • Ski pass vendor
  • Physical distancing in dining areas
  • Designated smoking area
  • Skiing
  • Hand sanitizer in guest accommodation and key areas
  • Fire extinguishers
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Shuttle service (additional charge)
  • Street parking
  • Shuttle service (free)
  • Cashless payment available
  • Free WiFi
  • Food can be delivered to guest accommodation
  • Guest accommodation sealed after cleaning
  • Luggage storage
  • Smoke alarms
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cycling
  • Ski school
  • Laundry
  • Private parking
  • Breakfast takeaway containers
  • Accessible parking
  • Ski storage
  • WiFi available in all areas
  • Physical distancing rules followed
  • Parking
  • Shuttle service
  • Invoice provided
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Free parking
  • BBQ facilities
  • Heating
  • Contactless check-in/check-out
  • Parking on site
  • Guest accommodation is disinfected between stays

Address

4982-2 Hokujo

Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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