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Information about Merveille Hakone Gora Hotel

Stop at Merveille Hakone Gora to discover the wonders of Hakone. Both business travelers and tourists can enjoy the hotel's facilities and services. Facilities like free Wi-Fi in all rooms, gift/souvenir shop, daily housekeeping, luggage storage, Wi-Fi in public areas are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, sauna, hot spring bath, massage, karaoke. For reliable service and professional staff, Merveille Hakone Gora caters to your needs.

Services of Merveille Hakone Gora Hotel

  • Process in place to check health of guests
  • WiFi
  • Lift
  • Thermometers for guests provided by property
  • Safety deposit box
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Massage
  • WiFi available in all areas
  • Vending machine (drinks)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Property is cleaned by professional cleaning companies
  • Hot tub/jacuzzi
  • Free parking
  • Physical distancing in dining areas
  • Shuttle service (free)
  • Daily housekeeping
  • Shops (on site)
  • Heating
  • Non-smoking throughout
  • Invoice provided
  • Air conditioning
  • On-site parking
  • Public Bath
  • Gift shop
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Sauna
  • Luggage storage
  • Family rooms
  • Designated smoking area
  • Hot spring bath
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Newspapers
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • Karaoke
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Gora 1300-70

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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