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Information about Merveille Hakone Gora Hotel

Located in the Gora hot-spring area, Merveille Hakone Gora offers spacious Western rooms with a terrace. Guests can enjoy various relaxation facilities such as a public hot-spring bath, a hot tub and a sauna room. A free shuttle is available from Gora Train Station, which is also a 5-minute walk away. The air-conditioned rooms feature a TV, a fridge and an electric kettle with green tea bags. You can sit at the spacious seating area and wear the provided Japanese Yukata robes. The en suite bathroom comes with a hairdryer and toothbrush sets. Gora Hakone Merveille Hotel is located right in front of Gora Park, and a 10-minute walk from Hakone Open-Air Museum. Hakone Shrine is a 25-minute drive and Pola Museum of Art is a 15-minute bus ride away. You can sing your favourite tunes at the karaoke room or purchase local gifts at the souvenir shop. Massages can be requested for an extra cost. Free parking is on-site. Traditional multi-course meals are served for dinner and a Japanese set-menu for breakfast. Meals are served at the dining room.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Merveille Hakone Gora in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Check-in is available for guests without a meal-plan or have breakfast-included plan rate until 22:00. Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be cancelled, and no refund will be given. Please inform the property 3 days in advance if guests have any food allergies or dietary needs. Certain requests are subject to availability and additional charges may apply. Please contact the property for more details. Guests without a meal plan who want to eat breakfast or dinner at the property must make a reservation by 16:00 the day of for dinner, and 20:00 the day of for breakfast next day. Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box. Guests bringing children up to age 3 years old must contact the hotel for the child rates. The shuttle service from Gora Station is available between 15:00-18:00. Please call the property upon arrival at the station. Contact details can be found on the booking confirmation.

Services of Merveille Hakone Gora Hotel

  • Shared lounge/TV area
  • Shuttle service (free)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • On-site parking
  • Fax/photocopying
  • Luggage storage
  • Free parking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Gift shop
  • Invoice provided
  • Heating
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Thermometers for guests provided by property
  • Hot tub/jacuzzi
  • Karaoke
  • Physical distancing in dining areas
  • Cashless payment available
  • Private parking
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Vending machine (drinks)
  • Non-smoking rooms
  • WiFi
  • Air conditioning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • Guest accommodation sealed after cleaning
  • First aid kit available
  • Physical distancing rules followed
  • Non-smoking throughout
  • Public Bath
  • Hand sanitizer in guest accommodation and key areas
  • Sauna
  • Newspapers
  • Safety deposit box
  • Internet services
  • Parking
  • Designated smoking area
  • Lift
  • Massage
  • WiFi available in all areas
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Free WiFi
  • Hot spring bath
  • Daily housekeeping
  • Shops (on site)

Address

Gora 1300-70

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  • Departure times ( check-out ) at 11:00.
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