The Hotel Firenze, Sure Hotel Collection by Best Western Hotel

Services of The Hotel Firenze, Sure Hotel Collection by Best Western Hotel

• Non-smoking throughout
• Only using water-efficient showers (e.g smart showers, low-flow showerheads)
• Lift
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Breakfast in the room
• All windows are double-glazed
• Physical distancing rules followed
• Physical distancing in dining areas
• Family rooms
• Face masks for guests available
• Daily housekeeping
• Key card or motion-controlled electricity for guests
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Safety deposit box
• Snack bar
• Cashless payment available
• Free WiFi
• Air conditioning
• Have you removed, or never offered, all plastic cutlery and tableware?
• Fax/photocopying
• Non-smoking rooms
• Invoice provided
• Business centre
• Have you removed, or never offered, all plastic straws?
• Guests can opt-out of daily cleaning service
• Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
• Heating
• Internet services
• Guests have the option to reuse towels
• Bicycle rental
• Parking
• Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
• First aid kit available
• Guest accommodation is disinfected between stays
• WiFi available in all areas
• Thermometers for guests provided by property
• Facilities for disabled guests
• Recycling bins are available to guests and waste is recycled
• Screens or physical barriers placed between staff and guests in appropriate areas
• Tours and activities organized by local guides and businesses offered
• Contactless check-in/check-out
• WiFi
• Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
• Concierge service
• CCTV in common areas
• Private parking
• Use of cleaning chemicals that are effective against Coronavirus
• Compensate for at least 10% of total annual carbon emissions by purchasing certified carbon offsets
• Ironing service
• Laundry
• Delivered food is securely covered
• Access to health care professionals
• Have you removed, or never offered, all plastic stirrers?
• At least 80% of food is sourced from your region
• Smoke alarms
• Pets allowed
• All plates, cutlery, glasses and other tableware have been sanitized
• At least 80% of lighting uses energy-efficient LED bulbs
• Children television networks
• Hand sanitizer in guest accommodation and key areas
• Property is cleaned by professional cleaning companies
• Have you removed, or never offered, all plastic cups?
• Special diet menus (on request)
• Luggage storage
• Linens, towels and laundry washed in accordance with local authority guidelines
• CCTV outside property
• Staff follow all safety protocols as directed by local authorities
• Fire extinguishers
• Meeting/banquet facilities