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Information about Relais Venezia Hotel

With a stay at Relais Venezia in Venice (Castello), you'll be steps from St. Mark's Square and 3 minutes by foot from St. Mark's Basilica. This romantic townhouse accommodation is 0.2 mi (0.4 km) from Bridge of Sighs and 0.3 mi (0.4 km) from Grand Canal. Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Featured amenities include multilingual staff, luggage storage, and a library. Take advantage of the townhouse accommodation's room service (during limited hours). Breakfast is available daily for a fee. Make yourself at home in one of the 10 guestrooms featuring minibars. Complimentary wireless Internet access is available to keep you connected.

Services of Relais Venezia Hotel

  • CCTV outside property
  • WiFi available in all areas
  • Guests have the option to reuse towels
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • Guest accommodation is disinfected between stays
  • Contactless check-in/check-out
  • Private check-in/check-out
  • Allergy-free room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tours and activities organized by local guides and businesses offered
  • Room service
  • Hand sanitizer in guest accommodation and key areas
  • Heating
  • First aid kit available
  • Fire extinguishers
  • Food can be delivered to guest accommodation
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Free WiFi
  • All plates, cutlery, glasses and other tableware have been sanitized
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Soundproof rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Family rooms
  • Non-smoking throughout
  • Terrace
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Face masks for guests available
  • Non-smoking rooms
  • Breakfast in the room
  • All windows are double-glazed
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • Fax/photocopying
  • Air conditioning
  • Invoice provided
  • Internet services
  • Smoke alarms
  • Guests can opt-out of daily cleaning service
  • Key card or motion-controlled electricity for guests
  • Cashless payment available
  • Express check-in/check-out
  • Hiking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Breakfast takeaway containers
  • WiFi

Address

Calle Casselleria - Castello 5285

Customers rating

96
191 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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