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Information about Pensione Guerrato Hotel

Just 100 metres from the Rialto Bridge, Pensione Guerrato offers classically furnished rooms with air conditioning and private bathroom, as well as apartments set within a 15-minute walk from the main building St Mark’s Square is less than a 10-minute walk away. Set in a 13th-century building that preserves details from its past, the renovated Guerrato has a 24-hour reception and provides free Wi-Fi access in public areas. The property is around 1 km from the Accademia Gallery and a 15-minute walk from Santa Lucia Station.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Pensione Guerrato in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the property has no lift. All requests for late arrival are subject to confirmation by the property. When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Services of Pensione Guerrato Hotel

  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Smoke alarms
  • Fire extinguishers
  • Free WiFi
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Invoice provided
  • Guest accommodation sealed after cleaning
  • Air conditioning
  • Pets allowed
  • Internet services
  • Process in place to check health of guests
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • CCTV in common areas
  • 24-hour security
  • Heating
  • Non-smoking rooms
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus
  • Family rooms
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • WiFi
  • Non-smoking throughout
  • WiFi available in all areas

Address

San Polo 240/A

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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