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Information about Hotel Serena

Hotel Serena is set right on the slopes, 300 metres from the centre of the famous ski resort Selva di Val Gardena. It features a well-equipped wellness centre, free parking, and rooms with mountain views. Each room has traditional mountain-style décor and is fitted with parquet floors. Facilities include an LCD satellite TV with Sky channels, a balcony and a private bathroom. Guests can enjoy the Serena's free wellness area, complete with a sauna, Turkish bath and hot tub. A fully equipped gym is also available. Open for dinner, the on-site restaurant specialises in local cuisine and international specialities. Breakfast is a varied buffet that also includes savoury products. This ski-in ski-out hotel is set on a ski slope that connects the Dolomiti Superski and Sellaronda ski areas. The property is a 40-minute drive from both Bolzano and Bressanone.

Services of Hotel Serena

  • Fax/photocopying
  • Hiking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Pets allowed
  • Cycling
  • Invoice provided
  • Physical distancing rules followed
  • Fitness
  • Steam room
  • Free WiFi
  • Horse riding
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing in dining areas
  • Skiing
  • Hot tub/Jacuzzi
  • Fitness centre
  • Parking on site
  • Guest accommodation is disinfected between stays
  • Private parking
  • WiFi available in all areas
  • Parking
  • Massage
  • Internet services
  • Cashless payment available
  • Bar
  • Allergy-free room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Key access
  • Non-smoking rooms
  • Free parking
  • WiFi
  • Live sport events (broadcast)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Solarium
  • Thermometers for guests provided by property
  • Daily housekeeping
  • Family rooms
  • Ironing service
  • Safety deposit box
  • Spa lounge/relaxation area
  • Ski-to-door access
  • Themed dinner nights
  • Board games/puzzles
  • Spa and wellness centre
  • Foot bath
  • Ski storage
  • Laundry
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Hammam
  • Public transport tickets
  • Lift
  • Sauna
  • Non-smoking throughout
  • Staff follow all safety protocols as directed by local authorities
  • Restaurant
  • Designated smoking area
  • Special diet menus (on request)

Address

Via Puez 22

Customers rating

96
38 reviews by TrustYou

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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