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Information about Hotel Genziana

Hotel Genziana offers a free wellness centre with indoor swimming pool and sauna. Set in Ortisei, it is 300 metres from the Alpe di Siusi ski slopes and offers free heated ski storage. Rooms here have a classic mountain design with wooden furniture and parquet or carpeted floors. Each one features a minibar and an LCD TV with satellite channels. Most offer a balcony, some with mountain views. Homemade cakes are served each morning as part of the sweet and savoury breakfast buffet. The restaurant is open every day for lunch and dinner, also to the public. It offers a selection of international and local dishes. The Genziana Hotel features a bar with terrace and a sun terrace with free sun loungers. There is also a free gym and a games room and playground for children. Bike rental is also free. The hotel is near a variety of shops and is opposite a bus stop for buses to Bolzano and Bressanone. Garage parking is available on site.

Services of Hotel Genziana

  • Laundry
  • Allergy-free room
  • Packed lunches
  • Heating
  • Cycling
  • Sun loungers or beach chairs
  • Shared lounge/TV area
  • Massage
  • Valet parking
  • Foot massage
  • Physical distancing rules followed
  • Private check-in/check-out
  • Lift
  • Facilities for disabled guests
  • Physical distancing in dining areas
  • Kids' club
  • CCTV outside property
  • Key card access
  • Skiing
  • Themed dinner nights
  • Process in place to check health of guests
  • Spa and wellness centre
  • Thermometers for guests provided by property
  • Internet services
  • Non-smoking rooms
  • Restaurant
  • Spa/wellness packages
  • Outdoor fireplace
  • Bar
  • Invoice provided
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Pedicure
  • Fitness
  • Hot spring bath
  • Face masks for guests available
  • Parking
  • Breakfast in the room
  • Guest accommodation is disinfected between stays
  • Children's playground
  • Hair styling
  • Live music/performance
  • Massage chair
  • Private parking
  • 24-hour security
  • Kid-friendly buffet
  • Evening entertainment
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Manicure
  • Sauna
  • Use of cleaning chemicals that are effective against Coronavirus
  • Indoor pool (seasonal)
  • Bicycle rental
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • Couples massage
  • Access to health care professionals
  • Live sport events (broadcast)
  • Indoor pool
  • Wine/champagne
  • Table tennis
  • Mobile app for room service
  • Body wrap
  • Staff follow all safety protocols as directed by local authorities
  • Special diet menus (on request)
  • Delivered food is securely covered
  • WiFi
  • Public transport tickets
  • Coffee house on site
  • Non-smoking throughout
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hot tub/Jacuzzi
  • Babysitting/child services
  • Parking on site
  • Fitness/spa locker rooms
  • Safety deposit box
  • Breakfast takeaway containers
  • Swimming pool
  • Foot bath
  • Ski storage
  • Luggage storage
  • Concierge service
  • Beauty Services
  • Games room
  • Full body massage
  • Hair treatments
  • Fire extinguishers
  • Electric vehicle charging station
  • Fruits
  • Smoke alarms
  • Spa lounge/relaxation area
  • Board games/puzzles
  • Lockers
  • Family rooms
  • Tour desk
  • Terrace
  • Swimming Pool
  • Fitness centre
  • Trouser press
  • Secured parking
  • Ironing service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Waxing services
  • Bike tours
  • Dry cleaning
  • Body treatments
  • Indoor play area
  • Parking garage
  • Accessible parking
  • Neck massage
  • Hand massage
  • Make up services
  • Spa facilities
  • Key access
  • WiFi available in all areas
  • Sun terrace
  • Hiking
  • Cashless payment available
  • Garden
  • Hammam
  • Outdoor furniture
  • Hand sanitizer in guest accommodation and key areas
  • Back massage
  • First aid kit available
  • Ski pass vendor
  • Public Bath
  • Kids' outdoor play equipment
  • Snack bar
  • Tennis court
  • Solarium
  • Steam room
  • Facial treatments
  • Fax/photocopying
  • Room service
  • Head massage
  • Body scrub
  • Security alarm
  • Kid meals
  • Daily housekeeping
  • Free WiFi
  • Contactless check-in/check-out


Via Rezia 111

Customers rating

249 reviews by TrustYou

Hotel badges

  • Luxury Hotel
  • Winter Sports Hotel
  • Wellness Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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