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Information about Familien-Wellness Residence Tyrol Hotel

Set in Naturno and surrounded by the Texel Group Mountains, Familien-Wellness Residence Tyrol offers a free spa, a free pool with a 50-metre slide (heated all year long) and free bike rental. With free WiFi, it features apartments with views of the pool or the surrounding mountains. Each apartment is fitted with light-wood furnishings and comes with satellite TV and a Blue-Ray Player. They also include a kitchenette with a dishwasher, and a private bathroom with bathrobes and a hairdryer. A bar is available on site and guests can relax in the garden or in the sun terrace. A kids' club is at guests' disposal. The spa has 2 indoor pools, one of which features a baby pool as well, 4 saunas, together with a gym, a hot tub and a spa shower. Various beauty treatments can be organised upon request. Massages can also be booked on site, while evening events for adults and children are organised once a week. Naturno Train Station is a 10-minute walk from Residence Tyrol Familien-Wellness, while Merano is 13 km away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Familien-Wellness Residence Tyrol in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. If you expect to arrive after 18:00, please inform the property in advance.

Services of Familien-Wellness Residence Tyrol Hotel

  • Breakfast in the room
  • Vending machine (drinks)
  • Non-smoking rooms
  • Bar
  • Movie nights
  • Water sport facilities on site
  • Hammam
  • Indoor pool
  • Canoeing
  • Safety deposit box
  • Fire extinguishers
  • Sauna
  • Free WiFi
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Indoor play area
  • Live music/performance
  • Table tennis
  • Hot tub/Jacuzzi
  • Daily housekeeping
  • Family rooms
  • All windows are double-glazed
  • Entertainment staff
  • Kid-friendly buffet
  • Solarium
  • Games room
  • Heating
  • 24-hour security
  • Kids' club
  • Massage
  • Bicycle rental
  • Contactless check-in/check-out
  • Private check-in/check-out
  • Babysitting/child services
  • First aid kit available
  • Children television networks
  • Parking on site
  • Snack bar
  • Cycling
  • At least 80% of food is sourced from your region
  • Pets allowed
  • Outdoor pool (all year)
  • Hiking
  • Fax/photocopying
  • Water slide
  • Swimming pool toys
  • Smoke alarms
  • Recycling bins are available to guests and waste is recycled
  • Vending machine (snacks)
  • Children's playground
  • Facilities for disabled guests
  • Cashless payment available
  • Shoeshine
  • Garden
  • Bowling
  • WiFi available in all areas
  • Kids' outdoor play equipment
  • WiFi
  • Outdoor pool
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • 100% renewable electricity is used throughout the property
  • Books, DVDs, music for children
  • Spa and wellness centre
  • Board games/puzzles
  • Lift
  • Free parking
  • Swimming Pool
  • Tour desk
  • Valet parking
  • Walking tours
  • Pool with view
  • Internet services
  • Process in place to check health of guests
  • Food can be delivered to guest accommodation
  • Tennis court
  • Compensate for at least 10% of total annual carbon emissions by purchasing certified carbon offsets
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Luggage storage
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Soundproof rooms
  • Fishing
  • Shared lounge/TV area
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Bike tours
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Kid meals
  • Non-smoking throughout
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • CCTV in common areas
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Designated smoking area
  • Indoor pool (all year)
  • Mini golf
  • Allergy-free room
  • Guest accommodation sealed after cleaning
  • Airport shuttle
  • Parking
  • Billiards
  • Baby safety gates
  • Darts
  • Shuttle service (additional charge)
  • Newspapers
  • Express check-in/check-out
  • Key card or motion-controlled electricity for guests
  • Heated pool
  • Evening entertainment
  • Fitness centre
  • Physical distancing rules followed
  • Airport shuttle (additional charge)


Gustav-Flora-Straße 4/Via Gustav Flora 4

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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