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Information about WELL COME - Santa Lucia Hotel

Located just 250 metres from Naples's Piazza Plebiscito, WELL COME - Santa Lucia offers elegant accommodation with antique furnishings in an 17th century building. Castel dell'Ovo is a 10-minute walk away. Visit to Borgo Marinari, Castrum, Acropolis included. The structures of the WELL COME CULTURA project have been designed by teachers of various disciplines and constitute a valid extra-hotel alternative for all people who want to know the Neapolitan culture. All rooms overlook the historic Via Santa Lucia and feature WiFi, heating, air conditioning, minibar, free toiletries and a private bathroom with a hydromassage shower. The San Carlo Theatre is 550 metres from the property. The Beverello Pier of Naples Port and a train station are a 10-minute walk away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. Please inform WELL COME - Santa Lucia in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Services of WELL COME - Santa Lucia Hotel

  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle
  • Property is cleaned by professional cleaning companies
  • Airport shuttle (additional charge)
  • First aid kit available
  • Thermometers for guests provided by property
  • WiFi
  • Staff follow all safety protocols as directed by local authorities
  • Parking
  • Heating
  • Hand sanitizer in guest accommodation and key areas
  • Private check-in/check-out
  • Guest accommodation sealed after cleaning
  • Walking tours
  • Cashless payment available
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Access to health care professionals
  • Smoke alarms
  • WiFi available in all areas
  • Themed dinner nights
  • CCTV in common areas
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Invoice provided
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Non-smoking throughout
  • Tour or class about local culture
  • Stand-up comedy
  • Packed lunches
  • Non-smoking rooms
  • Luggage storage
  • Lift
  • Happy hour
  • Air conditioning
  • Internet services
  • Temporary art galleries
  • Guest accommodation is disinfected between stays
  • Pub crawls
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food is securely covered
  • Daily housekeeping
  • Free WiFi
  • Face masks for guests available
  • Live music/performance

Address

Via Santa Lucia 20 scala B

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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