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Information about Hotel Cristallo

With views of Lake Garda, Hotel Cristallo offers rooms in Malcesine, a short walk from the closest beach. It features a free fitness centre and a garden with an outdoor pool. All the rooms at the Cristallo have air conditioning, a safe and a satellite TV. The private bathrooms are complete with free toiletries, towels and a hairdryer. You will enjoy a typical Italian breakfast daily. It includes hot drinks, croissants and pastries. Riva del Garda is a 20-minute drive from the property. Bardolino is 30 km away.

Please inform Hotel Cristallo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Hot tub/jacuzzi is closed from Sat 30 Oct 2021 until Sat 30 Apr 2022 Piscina n. 1 is closed from Sat 30 Oct 2021 until Sat 30 Apr 2022 Please note that the air conditioning is available from 15 June to 15 September.

Services of Hotel Cristallo

  • Luggage storage
  • Face masks for guests available
  • Food can be delivered to guest accommodation
  • Smoke alarms
  • Kid meals
  • Shared lounge/TV area
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Non-smoking throughout
  • Private check-in/check-out
  • Children television networks
  • CCTV outside property
  • Lift
  • Restaurant
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Currency exchange
  • Airport shuttle (additional charge)
  • Tour desk
  • Terrace
  • Pool with view
  • Infinity pool
  • Guest accommodation is disinfected between stays
  • Breakfast in the room
  • Fitness centre
  • Invoice provided
  • Airport shuttle
  • Express check-in/check-out
  • Internet services
  • Free parking
  • Parking
  • Non-smoking rooms
  • Swimming Pool
  • Bar
  • Outdoor pool (seasonal)
  • Newspapers
  • Free WiFi
  • Sauna
  • Private parking
  • Hot tub/jacuzzi
  • Pool/beach towels
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Sun terrace
  • Hand sanitizer in guest accommodation and key areas
  • Snack bar
  • Safety deposit box
  • Special diet menus (on request)
  • On-site parking
  • WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • Daily housekeeping
  • Facilities for disabled guests
  • Concierge service
  • Security alarm
  • Shallow end
  • Shoeshine
  • WiFi available in all areas
  • Outdoor pool
  • Garden
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • Ticket service
  • Air conditioning
  • Heating
  • 24-hour security
  • Room service
  • Fax/photocopying


Via Gardesana 184

Customers rating

349 reviews by TrustYou

Hotel badges

  • Lake Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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