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Information about Hotel Genzianella

Hotel Genzianella offers pet-friendly accommodation in Florence. Every room is fitted with a flat-screen TV with satellite channels. All rooms are fitted with a private bathroom equipped with a shower. Hotel Genzianella features free WiFi throughout the property. Convent of San Marco is 500 metres from Hotel Genzianella, while Fortezza da Basso is 1.1 km from the property. The nearest airport is Florence Airport, 5 km from the property.

Please note that cash payments of EUR 3000 or above are not permitted under current Italian law.

Services of Hotel Genzianella

  • Luggage storage
  • Smoke alarms
  • Face masks for guests available
  • Pets allowed
  • Physical distancing rules followed
  • Invoice provided
  • Allergy-free room
  • Non-smoking throughout
  • Cashless payment available
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Fax/photocopying
  • Lift
  • Food can be delivered to guest accommodation
  • Express check-in/check-out
  • Guest accommodation is disinfected between stays
  • Contactless check-in/check-out
  • 24-hour security
  • Heating
  • Breakfast in the room
  • Air conditioning
  • Security alarm
  • Minimarket on site
  • Family rooms
  • Daily housekeeping
  • Free WiFi
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Safety deposit box
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • WiFi
  • Lockers
  • Internet services
  • Parking
  • Vending machine (snacks)
  • Hand sanitizer in guest accommodation and key areas
  • Private check-in/check-out
  • Soundproof rooms
  • Non-smoking rooms
  • CCTV in common areas
  • CCTV outside property
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • First aid kit available
  • WiFi available in all areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Vending machine (drinks)

Address

Via Cavour 112

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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