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Information about Hotel Genzianella

Hotel Genzianella offers pet-friendly accommodation in Florence. Every room is fitted with a flat-screen TV with satellite channels. All rooms are fitted with a private bathroom equipped with a shower. Hotel Genzianella features free WiFi throughout the property. Convent of San Marco is 500 metres from Hotel Genzianella, while Fortezza da Basso is 1.1 km from the property. The nearest airport is Florence Airport, 5 km from the property.

Please note that cash payments of EUR 3000 or above are not permitted under current Italian law.

Services of Hotel Genzianella

  • Breakfast in the room
  • Smoke alarms
  • Process in place to check health of guests
  • Allergy-free room
  • Express check-in/check-out
  • WiFi
  • Lift
  • Pets allowed
  • Safety deposit box
  • Lockers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Vending machine (drinks)
  • Soundproof rooms
  • CCTV in common areas
  • Contactless check-in/check-out
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • 24-hour security
  • Shops (on site)
  • Heating
  • Non-smoking throughout
  • Ticket service
  • Air conditioning
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Family rooms
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Mini-market on site
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Via Cavour 112

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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